By David L. Tuyo, II

I am a student of my profession and currently working toward my Certified Chief Executive designation. The “CCE” is achieved by attending all three segments of CUES’ CEO Institute, and completing two between-segments projects.  

CUES Skybox has been bringing you big picture perspectives on the credit union industry since 2004. We're pleased to present it to you today, refreshed, and merged with the CUES Nexus Connection blog as well. Visit often to read the latest posts...and search the archive to find your favorite past Skybox and Nexus posts. Also, be sure to subscribe via RSS or email, at left.

We welcome your feedback and comments.

By Theresa Witham

"I've learned a lot about myself and my capabilities."

"Before the competition, the extent of my credit union network remained local, but since the competition my network has grown with credit union professionals around the country."

"I enjoyed the camaraderie of my fellow contestants, as well as sharing best practices as we competed (while working together) to help make our industry stronger. Having a voice to a larger audience is invaluable, and helped all of us move our projects forward!"

By Rik Kielbasa 

By Lisa Hochgraf

It seems like an age since February when I attended the inaugural CUES Director Strategy Seminar. But it was really only February.

By John Ainsworth

By Lisa Hochgraf

By Barb Kachelski, CAE

By Shawn Ward 

There's a lot of great innovation happening in the retail banking world: personal financial management tools, person-to-person payments, mobile/apps, remote deposit capture, rewards/targeted offers, etc. These are all about engagement banking. 

By Lisa Hochgraf

"Education is the process in which we discover that learning adds quality to our lives. Learning must be experienced."

So said American psychiatrist William Glasser, whose research suggests the best way to learn something is not to read it out of a book, hear someone say it or even talk about it with someone else. The best way to learn something, according to Glasser, is to teach it to someone else.