The Value of Kind Leadership, Even When Delivering on Difficult Decisions

Laurie Maddalena, MBA, CSP, CPCC Photo
Executive Coach/Consultant
Envision Excellence LLC

Three steps for framing tough conversations with staff

In this video, Laurie Maddalena, MBA, CPCC, PHR, CEO of Envision Excellence, shares her thoughts on the value of kindness in leadership—and how kindness can actually help you effectively deliver bad news when necessary.

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