Credit Union Industry News & Trends

Kindness is entirely underrated as a leadership quality. The qualities we think we want in our leaders—decisiveness, toughness—none of these are incompatible with kindness. People mistake kindness for weakness in the workplace

Cecilia Muñoz, senior advisor for New America

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Blog

The Role of the Cloud Contact Center in Modernizing Member Experiences

by Andrew Casson

5 minutes

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Article

2022 Lending Outlook

by Richard H. Gamble

12 minutes

Blog

Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential

by Jaime Bochantin, Ph.D.

5 minutes

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Article

Charting a Credit Union Path to Economic Reconciliation

by Art Chamberlain

12 minutes

Popular Right Now

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Article

Cybersecurity in Canadian Credit Unions

by David Israelson

8 minutes

illustration of one employee leaving and another coming to chair in office

Article

What Can Credit Union Leaders Do to Mitigate ‘The Turnover Tsunami’?

by Lin Grensing-Pophal, SPHR

12 minutes

Blog

The Triple Win of Young Professionals Serving as Board Members

by Bill Kennedy

4 minutes

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Article

Fintech: What’s Hype and What’s Not?

by Celia Shatzman

14 minutes

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Strategy

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Article

OnPath Federal Credit Union on ‘Experiential Growth’ Path

by Andrew C. Lampkins, Jared Freeman, CCE

7 minutes

Article

2022 Lending Outlook

by Richard H. Gamble

12 minutes

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Article

The Great Wealth Movement and Lending

by Richard H. Gamble

2 minutes

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Governance

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Video

The Board's Role in Managing Talent Development

by Y. Sekou Bermiss, Ph.D.

4:19

Article

Good Governance: The Chair Must Prioritize Facilitating Over Speaking

by Grace Williams

3 minutes

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Article

How to Close a Board Meeting

by Ian Warner

9 minutes

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Growth

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Article

OnPath Federal Credit Union on ‘Experiential Growth’ Path

by Andrew C. Lampkins, Jared Freeman, CCE

7 minutes

Article

2022 Lending Outlook

by Richard H. Gamble

12 minutes

Article

The Great Wealth Movement and Lending

by Richard H. Gamble

2 minutes

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Innovation

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Podcast

Leadership and Learning Are Indispensable to One Another

by Alex Hsu, CCM

15:21

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Article

Leadership Matters: Resilience Is a Secret Ingredient to Successfully Navigating Change

by Jeff Skipper

6 minutes

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Article

The Digital Transformation

by Stephanie Schwenn Sebring

14 minutes

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Advancing Women

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Article

Leadership That Inspires and Empowers

by Diane Franklin

7 minutes

Video

Why the World Needs an Organization for Female Leaders of Small Credit Unions

by Heather Walter

4:17

Video

Powerful Communication for Women

by Christine Allen, Ph.D.

53:27

The Latest In

Human Resources

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Article

NextGen Know-How: How to Cope with Languishing

by Laurie Maddalena, MBA, CSP, CPCC

8 minutes

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Article

HR Answers: Key Talent Strategy Trends in 2022

by Hema Crockett, Jamie Jacobs

5 minutes

Blog

I’m Burned Out. Should I Quit My Job?

by Ellyn Schinke

9 minutes

The Latest In

Leadership

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Article

NextGen Know-How: How to Cope with Languishing

by Laurie Maddalena, MBA, CSP, CPCC

8 minutes

Article

HR Answers: Key Talent Strategy Trends in 2022

by Hema Crockett, Jamie Jacobs

5 minutes

Article

Diversity Insight: 5 Common Mistakes in Your DEI Strategy

by Marcus Maples, Denmark Grant

5 minutes

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Marketing

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Blog

Digital, Mobile and Contactless Usage Continues to Trend Upward

by Tom Pierce

3 minutes

Article

OnPath Federal Credit Union on ‘Experiential Growth’ Path

by Andrew C. Lampkins, Jared Freeman, CCE

7 minutes

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Article

The Rise of the Member Experience Executive

by Celia Shatzman

11 minutes

The Latest In

Operations

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Blog

Digital, Mobile and Contactless Usage Continues to Trend Upward

by Tom Pierce

3 minutes

Article

OnPath Federal Credit Union on ‘Experiential Growth’ Path

by Andrew C. Lampkins, Jared Freeman, CCE

7 minutes

Article

The Rise of the Member Experience Executive

by Celia Shatzman

11 minutes