What We Learned in 2020 That Will Shape the Future of Credit Unions

Michael G. Daigneault, CCD Photo
Quantum Governance L3C

A pandemic, social injustice, a financial downturn and a record-breaking number of natural disasters made the first year of the new decade instructive

What do you get when you combine a once-in-a-hundred-years pandemic, a contemporary cultural revolution and a national election? An unprecedented learning curve! In this Virtual Classroom session, Quantum Governance CEO Michael Daigneault, CCD, discusses some of the biggest lessons learned in 2020 and why they are important to your credit union governance and the future of your organization.

He shares examples and anecdotes from a year in which industry-wide norms were put to the test and governance practices evolved in meaningful ways. It was a year in which governance and culture mattered more than ever. Some credit unions were built to succeed, and others had to learn hard lessons along the way.

Key takeaways include best practices, an understanding of evolving governance challenges and the “new norms,” as well as ideas for moving your credit union governance along the spectrum toward excellence. 



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