From the editor
It’s a rainy and cool May day as I write this but by the time this issue hits mailboxes my neighborhood pool will be open. I’m looking forward to swimming laps and relaxing with several good books.
Summer is great for recharging, both physically and mentally. And while school might be out for the kids, I think it’s a perfect time for adults to hit the books. Did you make career resolutions at the beginning of the year? If you’re anything like me, some of those best intentions may have been tabled during a hectic spring. Now is a good time to revisit those goals and take action.
Do you want to focus on your skills as a leader? If so, may I suggest attending CEO Institute III: Strategic Leadership Development at the Darden School of Business at the University of Virginia? Walking the historic grounds of the university while learning from its outstanding faculty is an amazing experience. After attending the institute last year, I frequently ponder this quote from lead instructor Alec Horniman, Ph.D., professor of business administration and senior fellow at the Olsson Center for Applied Ethics: “Each of us is invited, in the course of our careers, to step onto the stage and lead. How you choose [to present yourself] every day matters.” You do not need to attend CEO Institute I in order to attend III, so why not start this summer?
Do you need to hone a specific skill set, such as strategic marketing, consumer or business lending or enterprise risk management? The CUES schools dive deep into these topics and more. Bookmark cues.org/calendar to stay up-to-date on all our educational offerings.
Or did you resolve to better follow the industry’s biggest issues and trends? If so, I hope you’ll consider this magazine a resource for your career development. If you prefer a digital experience, the myCUES app and the CUES Podcast will help you stay informed on the go.
We have a terrific lineup of articles for you in this issue. “Mobile Game Changers” is eye-opening—in addition to giving many helpful tips and ideas for improving and measuring your app’s success, our sources discuss what’s coming next. How will photo bill-pay, chat banking and artificial intelligence change your operations?
Our cover story, “Cash in a Flash,” asks: How fast is fast enough for payments? And will credit unions be able to compete with big players like Venmo and PayPal?
While you check in on your own career goals, make time to check in with your employees, too. Campus USA Credit Union, Gainesville, Fla., focuses on employee career development, one of the reasons its staff gives the CU high marks for engagement and satisfaction. Read more in “Loving Their Jobs,”
However you’re learning and expanding your skills this summer, I hope that you’ll share it with us. Reading CU Management on your beach vacation? Listening to the CUES Podcast in your backyard hammock? Reading articles on the myCUES app at your child’s baseball practice? We’d love to see where you’re consuming CUES content. Snap a picture and send to me at firstname.lastname@example.org.