How easy is it to join your credit union? How easy is it to find your services and understand the unique value proposition over your competitors? If someone is searching for the services you offer and has your credit union pulled up on one tab—and major players on another tab—are they convinced your offering is the easiest?

Jennifer Addabbo, CEO of CU Engage

Shanon McLachlan

finger pointing at social connection lines with bright light behind

Article

March 04, 2021

Increasing Member Touchpoints Under the Urgency of the Pandemic

Increasing Member Touchpoints Under the Urgency of the Pandemic

by Shanon McLachlan

3 minutes

thumbs up and five yellow stars

Article

February 26, 2021

Building Member Loyalty Through Change

Building Member Loyalty Through Change

by Shanon McLachlan

3 minutes