Learn the building blocks of agility and the metrics to apply to each of them.
Executives use dashboards to monitor the performance and health of our businesses. Traditional metrics like sales, revenue, margin, return on equity and total shareholder return are common and important metrics. But today, in the age of disruption, do we need different, more forward-looking metrics to indicate if our business is agile enough to win the marketplace tomorrow?
The Agile Dashboard was developed to help organizations address this gap by creating a set of more forward-looking, predictive metrics centered on: speed, interactivity and pivot. This video features Joe Perfetti, innovation fellow, Duke Corporate Education, and lecturer with the RH Smith School of Business at the University of Maryland.
The discussion explains why speed, the level and type of interactivity with customers and the external environment, and the ability to pivot are the building blocks of agility. It also provides the metrics for each and examples of their applicability in organizations.
Joseph Perfetti is Duke Corporate Education Innovation Fellow and lecturer at the RH Smith School of Business at the University of Maryland.