CEO/President | CU Management

CEO/President

cracked piggy bank repaired with band-aids

Article

April 02, 2024

How to Minimize Delinquencies While Increasing Member Engagement

How to Minimize Delinquencies While Increasing Member Engagement

by Nadim Homsany

4 minutes

red paper boat leads a team of yellow boats leading a bigger team of green boats across the page

Article

April 01, 2024

Building a Better Bench Helps CUs Sail Forward

Building a Better Bench Helps CUs Sail Forward

by Diane Franklin

13 minutes

person in yellow sweater reaches out to drop a coin into a piggy bank

Article

April 01, 2024

Don’t Focus on Members’ Past Mistakes

Don’t Focus on Members’ Past Mistakes

by Keith Kasmire

7 minutes

digital overlay of data and finance icons above image of man holding credit card and smartphone

Article

April 01, 2024

by Celia Shatzman

11 minutes

Huggy Rao tile

Video

April 01, 2024

Fix Friction to Make Work Less Miserable and More Productive

Fix Friction to Make Work Less Miserable and More Productive

by Hayagreeva "Huggy" Rao, Ph.D.

10:10

Truliant FCU renovated this former Macys retail space into a new operations center

Article

April 01, 2024

Three Facilities Trends for 2024

Three Facilities Trends for 2024

by Amy Freed Stalzer, CAE

12 minutes

Gen Z woman drinking coffee and using smartphone for online banking at a cafe

Article

April 01, 2024

Gen Z Cares About Financial Wellness, But Not Checking Accounts So Much

Gen Z Cares About Financial Wellness, But Not Checking Accounts So Much

by Keith Kasmire

9 minutes

leaders feedback table laptop

Blog

March 29, 2024

Was That Constructive Feedback?

Was That Constructive Feedback?

by Jimese Harkley, CUDE, J.D., SPP, CCE

3 minutes

Article

March 28, 2024

Billboards of Inclusion Project Boosts Black-Owned Local Business and Non-profit

Billboards of Inclusion Project Boosts Black-Owned Local Business and Non-profit

by Allen Williams, NDCCDP

4 minutes

pin payday calendar

Article

March 27, 2024

Earned Wage Access Emerging as a Competitive Requirement

Earned Wage Access Emerging as a Competitive Requirement

by Lisa Hochgraf

6 minutes

diverse hands together

Article

March 26, 2024

Good Governance: A Case Study in Board Diversity Education

Good Governance: A Case Study in Board Diversity Education

by Shelly Berryman

5 minutes

thoughtful manager working with laptop

Blog

March 25, 2024

Purposeful Talent Development: How to Create the Right Curriculum for Your Managers' Learning

Purposeful Talent Development: How to Create the Right Curriculum for Your Managers' Learning

by Lesley Sears

3 minutes

Lesley Sears on the CUES podcast

Podcast

March 22, 2024

Human-Centered Leadership

Human-Centered Leadership

by Lesley Sears

25 minutes

Melina Palmer virtual classroom video

Video

March 20, 2024

What Your Employees Need and Can’t Tell You

What Your Employees Need and Can’t Tell You

by Melina Palmer

51:29

manager having tough conversation with employee at the office

Article

March 20, 2024

Leadership Matters: 5 Ways to Prepare for Tough Conversations

Leadership Matters: 5 Ways to Prepare for Tough Conversations

5 minutes

illustration of a hand holding a black chess piece

Article

March 19, 2024

On Strategy: 3 Strategic Thinking Approaches

On Strategy: 3 Strategic Thinking Approaches

by George Hofheimer

5 minutes

Photo of cheerful older businesswoman with her hands over her head at a desk isolated in an office

Blog

March 18, 2024

Don’t Let Altruism Become a Setback to Equitable Executive Benefits

Don’t Let Altruism Become a Setback to Equitable Executive Benefits

by Opal Tomashevska , by Kwame Smith

4 minutes

voting boxes hand

Article

March 15, 2024

The Benefits and Uses of E-Polls at Your Board Meetings

The Benefits and Uses of E-Polls at Your Board Meetings

3 minutes

woman laptop signing

Article

March 11, 2024

Managing ADA Accommodation Requests

Managing ADA Accommodation Requests

by Audra Hedberg, PHR, PHRca, SHRM-SCP

6 minutes

woman working crm screen

Article

March 07, 2024

Six Strategies to Boost ROI and Expand Membership with CRM

Six Strategies to Boost ROI and Expand Membership with CRM

by Sebastien Forget

4 minutes

magnet people

Article

March 06, 2024

Focusing on Executive Retention Is Important in Any Economy

Focusing on Executive Retention Is Important in Any Economy

by Katrina Gerenz, Chris Richter and Ryan Gildner

5 minutes

Jennie Boden

Video

March 05, 2024

Why Credit Unions Need Governance Evolution

Why Credit Unions Need Governance Evolution

by Jennie Boden

6:04

advance wooden pawn

Blog

March 04, 2024

Diversity Insight: Chartway Keeps Delivering on Its Motto, ‘People First, Always’

Diversity Insight: Chartway Keeps Delivering on Its Motto, ‘People First, Always’

by Rebecca Riordan

7 minutes

Emma Hayes

Video

March 01, 2024

Use Mentorship to Develop Future Leaders—and Yourself

Use Mentorship to Develop Future Leaders—and Yourself

by Emma Hayes, CUDE, I-CUDE, CDP, MEd.

8:13

business leader points to board of sticky notes while working with employees

Article

March 01, 2024

6 Key Factors in Workforce Planning

6 Key Factors in Workforce Planning

by Diane Franklin

11 minutes

person using smartphone projecting happy face and positive reactions

Article

March 01, 2024

Capturing Members’ Attention

Capturing Members’ Attention

by Molly Hayman

11 minutes

2023 CUES Distinguished Director Scott Burt of Mountain America Credit Union

Article

March 01, 2024

Getting Into the Business Business

Getting Into the Business Business

by Richard H. Gamble

10 minutes

CU Management Managing Editor and VP/Publications Theresa Witham

Blog

March 01, 2024

Resources for Artificial Intelligence

Resources for Artificial Intelligence

by Theresa Witham

digital illustration representing growth and banking for business members

Article

March 01, 2024

Headwinds Challenge Business Membership Growth

Headwinds Challenge Business Membership Growth

by Richard H. Gamble

2 minutes

executive calculator notebook percentage

Article

February 29, 2024

The Unfolding Impact of Rates and Retirements

The Unfolding Impact of Rates and Retirements

by Bill Handel

3 minutes

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