By Lisa Hochgraf
Yesterday at CEO Institute Graduate Exchange, the first-ever gathering of CEO Institute graduates going on right now in San Diego, Franck Schuurmans, Ph.D., talked about credit unions' failure to strategically leverage their many advantages. (I know this because my boss, Mary Arnold, is there.)
Senior consultant and director of non-profit practice for Decision Strategies International, Inc., Conshohocken, Pa., Schuurmans sent attendees home for the night to think about a great question, which I'd like to pose to you:
What it will take to witness significant change in the CU industry?
I'll bring you an update on how attendees in San Diego answered the question next I hear from Mary.
Lisa Hochgraf is a CUES editor and frequent blogger on CUES Nexus Connection.
