Credit Union Leadership | CU Management

Leadership

Joe Hearn accepting award from CUES CEO Heather McKissick

Article

May 14, 2026

Joe Hearn, CUES Outstanding Chief Executive, Leads Dupaco Credit Union With a Combination of “Heart and Smart”

Joe Hearn, CUES Outstanding Chief Executive, Leads Dupaco Credit Union With a Combination of “Heart and Smart”

13 minutes

individuals looking at a 3 monitor set up while talking

Article

May 12, 2026

Leading Digital Transformation Without Losing the Human Element

Leading Digital Transformation Without Losing the Human Element

Keith Richardson

5 minutes

man and woman sitting at table

Article

May 07, 2026

TAPCO CU and Opportunity Knocks Are United by a Mission to Turn Desperation into Hope

TAPCO CU and Opportunity Knocks Are United by a Mission to Turn Desperation into Hope

12 minutes

arrows pointing up

Article

April 27, 2026

Growth Without Capacity Erodes Culture and Performance

Growth Without Capacity Erodes Culture and Performance

4 minutes

3 women having a discussion at a desk

Article

April 22, 2026

What Pressure Reveals About Leadership

What Pressure Reveals About Leadership

5 minutes

woman in silhouette looking out over the waves on the beach

Article

April 21, 2026

Modern Leadership, Ancient Wisdom

Modern Leadership, Ancient Wisdom

Laurie Maddalena, MBA, CSP, CPCC

5 minutes

CUES CEO Heather McKissick and Amy Downs

Article

April 09, 2026

What We Carry Forward

What We Carry Forward

Heather McKissick, I-CUDE

6 minutes

Dr. Rick Will with his 2025 CUES Distinguished Directors Award at CUES Director Conference

Article

April 01, 2026

A Desire to Make a Difference

A Desire to Make a Difference

12 minutes

2 individuals talking while one is writing on a paper

Article

March 26, 2026

How to Have a Performance Conversation You’ve Been Avoiding

How to Have a Performance Conversation You’ve Been Avoiding

Laurie Maddalena, MBA, CSP, CPCC

8 minutes

blurry image of board room table chairs with windows in background

Article

March 19, 2026

Does Your Board Have the Governance Edge?

Does Your Board Have the Governance Edge?

Heather McKissick, I-CUDE

6 minutes

Article

March 18, 2026

Prioritizing Support for Small Credit Unions

Prioritizing Support for Small Credit Unions

5 minutes

open hand with fraud prevention ai

Article

March 11, 2026

Fraud Is Moving Faster Than Ever

Fraud Is Moving Faster Than Ever

Lorie St. Lawrence

5 minutes

Scales showing AI and a person balanced

Article

March 10, 2026

AI, Stablecoin, and the Expanding Leadership Competency Gap

AI, Stablecoin, and the Expanding Leadership Competency Gap

4 minutes

interns eagerly looking ahead at someone speaking

Article

March 04, 2026

Chartway Credit Union Creates Pathways to Purpose

Chartway Credit Union Creates Pathways to Purpose

Stephanie Schwenn Sebring

7 minutes

3 individuals talking behind a laptop

Article

February 27, 2026

Back Channeling

Back Channeling

Laurie Maddalena, MBA, CSP, CPCC

4 minutes

women engaging in conversation around a table at CUES Symposium conference

Article

February 25, 2026

What Leaders Learned About Energy, Priorities, and Saying No

What Leaders Learned About Energy, Priorities, and Saying No

Jessica Hrubes

5 minutes

woman looking through window

Article

February 18, 2026

The Shifting Meaning of Service

The Shifting Meaning of Service

7 minutes

a couple speaking with a Telhio employee at his desk

Article

February 11, 2026

Telhio Credit Union Highlights the Importance of Housing Security Through Opportunity Knocks Financial Empowerment TV Series

Telhio Credit Union Highlights the Importance of Housing Security Through Opportunity Knocks Financial Empowerment TV Series

13 minutes

team using window as whiteboard

Article

February 05, 2026

Breaking the “Way We’ve Always Done It” Habit

Breaking the “Way We’ve Always Done It” Habit

5 minutes

woman sitting in front of a laptop, calculator and smart phone

Article

January 30, 2026

5 Unhealthy Leadership Habits to Detox this Year

5 Unhealthy Leadership Habits to Detox this Year

Laurie Maddalena, MBA, CSP, CPCC

5 minutes

hand stops wooden dominoes

Article

January 20, 2026

Leadership Readiness in an Era of Permanent Disruption

Leadership Readiness in an Era of Permanent Disruption

4 minutes

young couple sitting at loan officers desk

Article

December 31, 2025

Opportunity Knocks Shows How Pelican Credit Union Comes to the Rescue for Members

Opportunity Knocks Shows How Pelican Credit Union Comes to the Rescue for Members

13 minutes

woman smiling writing while holding paper in other hand

Article

December 18, 2025

Start 2026 with Clarity, Not Chaos

Start 2026 with Clarity, Not Chaos

Laurie Maddalena, MBA, CSP, CPCC

5 minutes

screen blocks

Article

December 16, 2025

Modernizing Lending Through Automation

Modernizing Lending Through Automation

Shawn Curran

4 minutes

arrow blocks pointing up. blue on left, red on right come together as purple at the top

Article

December 15, 2025

Credit Union Mergers: The Complete Guide to Member Voting and Strategic Success

Credit Union Mergers: The Complete Guide to Member Voting and Strategic Success

11 minutes

mobile banking app on smart phone

Article

December 11, 2025

Brian Day

5 minutes

man clicking on icon

Article

December 02, 2025

Rebecca Secor, Michelle Bloedorn

5 minutes

woman looking at laptop

Article

November 19, 2025

When Growth Feels Uncomfortable

When Growth Feels Uncomfortable

Laurie Maddalena, MBA, CSP, CPCC

6 minutes

Erika Coleman meets with NOFFCU Financial Inclusion Manager Rachel Smith, CCUFC. The credit union’s personalized solutions helped Coleman take steps toward a solid financial future.

Article

November 18, 2025

New Orleans Firemen's FCU - Opportunity Knocks

New Orleans Firemen's FCU - Opportunity Knocks

12 minutes

Article

November 06, 2025

The Digital Advantage

The Digital Advantage

Bob Berno

5 minutes

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