By Chuck Salvia

On June 25, 2011, the U.S. Social Security Administration changed the way Social Security numbers are issued, in a process called "randomization." The administration developed this new method of generating the numbers to extend its ability to assign unique Social Security numbers in all states.

By Guy Messick

The National Credit Union Administration has made it clear that it has already concluded that credit union service organizations pose a systematic risk to credit unions, and desires to seek Congressional approval for vendor authority leading to the direct regulation of CUSOs. NCUA wants CUSOs to send balance sheets and income statements that NCUA will use to bolster its argument for regulatory authority.

By Greg Crandell

Money--or more precisely, the lack of it--is getting extra attention at my house. With two kids in college, a high-maintenance greyhound and a gas-consuming car, you could say finding more ways to spend less has taken on a greater importance. And I’m not alone.

By Lisa Hochgraf

The channels credit unions use to deliver services to members--such as branches, mobile banking, call centers, home banking, and audio response systems--are easily their largest technology expense, says Terence Roche, principal of CUES Supplier member and strategic provider Cornerstone Advisors, Inc., Scottsdale, Ariz.

By Steve Williams

Social media…

Mobile banking…

The end of free checking…

Post-Durbin payment strategies…

Online lending and account opening…

By Kenneth Schroeder, CBCP

What season is it?

Hurricane season! Forecasters are again predicting an above average season. La Nina conditions, coupled with high Gulf of Mexico water temperatures all point to the sleeping giant awakening.

By Barb Kachelski, CAE

I had all the bases covered at CUES Annual Convention in Cancun! Or so I thought.

By Jim Ghiglieri

In final rules enacting the Durbin amendment, the Fed has given debit card issuers some new options. Most credit union debit card transactions today can be finalized with either a PIN or a signature at the point of purchase–cardholders' choice. However, the Fed now allows issuers to create a signature-only or a PIN-only debit card.

By Tim Daley 

How many credit unions could confidently say they employ a common approach to their new product decisions? I’m inclined to think not many. 

By Gary L. Easterling, CCE 

Doubling in size every five years can place a strain on an organization. United Federal Credit Union has been growing at that pace and remains on track to be a $4 billion credit union by 2020. Our leaders have posed this question: "What competencies are required to lead a $4 billion credit union?" Our objective in answering this question was to create a development plan for me, the CEO, and for the entire leadership team. And to share what we learned.