The experience needs to be the same regardless of channel so members can switch channels on a whim. For example, a member might prefer to start a mortgage application online but will need help finishing it in a branch. Credit unions should be ready to meet this need.
Jill Homan, president of DeepTarget
Topics
Media
Magazine
Close
September 15, 2021
May 28, 2021
May 12, 2021
April 23, 2021
March 26, 2021
December 12, 2018
March 01, 2017
