CEO/President | CU Management

CEO/President

hand with light bulb in front of map of Africa

Article

June 30, 2022

Everyone Learns When African and U.S. Credit Union People Get Together

Everyone Learns When African and U.S. Credit Union People Get Together

by Angela Prestil, I-CUDE, CUDE, ADE, AADE

5 minutes

asian woman speaks to AI on her phone

Blog

June 29, 2022

The Increasing Chatter Around Conversational AI

The Increasing Chatter Around Conversational AI

by Connor Heaton

3 minutes

consumer using smartphone to indicate 100% satisfaction with green meter and smiley face

Article

June 29, 2022

Why Should Credit Unions Prioritize Member Retention?

Why Should Credit Unions Prioritize Member Retention?

by Barry Kirby

5 minutes

businessperson shaking hands over a table

Article

June 28, 2022

Good Governance: How Using a Recruiter Can Boost Board Succession Planning Efforts

Good Governance: How Using a Recruiter Can Boost Board Succession Planning Efforts

by Gisèle Manole

4 minutes

education concept laptop icons

Blog

June 27, 2022

Purposeful Talent Development: Why Credit Unions Should Offer Continuing Education for Employees

Purposeful Talent Development: Why Credit Unions Should Offer Continuing Education for Employees

by Pam Cohen

5 minutes

Bolun Li landing page tile

Video

June 27, 2022

Two Things Gen Z Wants From Credit Unions

Two Things Gen Z Wants From Credit Unions

by Bolun Li

5:51

people lined up holding hands on blue sky

Article

June 27, 2022

USF FCU’s Strategic Planning Process Promotes Alignment

USF FCU’s Strategic Planning Process Promotes Alignment

by Felicia Hudson Hannafan

4 minutes

Asian executive thinking with laptop

Article

June 24, 2022

The Playbook: Learn to Think Like a C-Suite Executive

The Playbook: Learn to Think Like a C-Suite Executive

by John Pembroke

4 minutes

Bill Handel landing page tile

Podcast

June 23, 2022

The Big Opportunity to Reduce Friction Across the Credit Union

The Big Opportunity to Reduce Friction Across the Credit Union

by Bill Handel

31:48

meter for shaking up and disuption

Article

June 23, 2022

CFPB Poised to Shake Up Competition for Consumers

CFPB Poised to Shake Up Competition for Consumers

by Paul Davis

3 minutes

digital illustration of two cute AI chatbots interacting with software and saying H

Article

June 22, 2022

Tech Time: Is Integrating Conversational AI Into Your MX Flow Worth It?

Tech Time: Is Integrating Conversational AI Into Your MX Flow Worth It?

by Bill Schwaab

4 minutes

Angela Prestil VC landing page tile

Video

June 21, 2022

Leading With Empathy

Leading With Empathy

by Angela Prestil, I-CUDE, CUDE, ADE, AADE

1:01:27

driving a car pushing the eco button

Blog

June 22, 2022

It’s Time to Let Digital Drive Purpose-Driven Banking

It’s Time to Let Digital Drive Purpose-Driven Banking

by Chris Skinner

3 minutes

young woman wearing headset

Article

June 21, 2022

Fifteen Cloud Contact Center Security Essentials for Credit Unions

Fifteen Cloud Contact Center Security Essentials for Credit Unions

by Andrew Casson

5 minutes

Garrick Throckmorton video landing tile

Video

June 20, 2022

The Importance of Agile Plans

The Importance of Agile Plans

by Garrick Throckmorton, SHRM-CP, CSME

2:40

mature executives leads work meeting with team

Article

June 20, 2022

Lending Perspectives: It’s Time to Work on Your Business Model

Lending Perspectives: It’s Time to Work on Your Business Model

by Bill Vogeney

8 minutes

woman sitting in front of yellow background with API graphic

Article

June 17, 2022

Lenders Find the Right Connections for a Modern User Experience

Lenders Find the Right Connections for a Modern User Experience

by Origence

3 minutes

striped cat who made a mistake covering its face in shame

Article

June 15, 2022

Leadership Matters: An Actionable Solution to the Mistakes Leaders Make

Leadership Matters: An Actionable Solution to the Mistakes Leaders Make

by Dan Rockwell

2 minutes

businessman selects smiley face

Blog

June 15, 2022

A Differentiated Experience Is the Foundation of Your Fintech Strategy

A Differentiated Experience Is the Foundation of Your Fintech Strategy

by Andrew Casson

4 minutes

future years written on a highway at sunset

Article

June 14, 2022

How Future-Ready Technology Helps Credit Unions Pivot in a Changing Market

How Future-Ready Technology Helps Credit Unions Pivot in a Changing Market

by Doug Donofrio

4 minutes

overlapping colorful heads

Blog

June 13, 2022

Reflections on Intersectional Allyship

Reflections on Intersectional Allyship

by Lisa Hochgraf

4 minutes

a wooden dummy falling into a pitfall

Article

June 13, 2022

Four Pitfalls to Avoid in Board-Level Strategic Planning

Four Pitfalls to Avoid in Board-Level Strategic Planning

by Lisa Hochgraf

3 minutes

hands protecting blue car

Article

June 10, 2022

Is Diversification in Your Auto Loan Offerings the Saving Grace for Non-Interest Income Generation?

Is Diversification in Your Auto Loan Offerings the Saving Grace for Non-Interest Income Generation?

by Stephen Lang

3 minutes

graph of stacks of coins with light bulb

Article

June 09, 2022

CFO Focus: The Capital Conundrum

CFO Focus: The Capital Conundrum

by John Demeritt

5 minutes

accounting team meeting

Blog

June 08, 2022

Accounting Teams: Effectively Handle the Growing Demands of Month-End Close

Accounting Teams: Effectively Handle the Growing Demands of Month-End Close

by Ally Mason

3 minutes

smiling silver haired shop owner in green apron stands in front of store shelves stocked with colorful items

Article

June 07, 2022

Canadian CUs and Small Business: Working Together Works

Canadian CUs and Small Business: Working Together Works

by David Israelson

12 minutes

dollars in rainbow colors

Article

June 06, 2022

The Value of the Rainbow Market

The Value of the Rainbow Market

by Lisa Hochgraf

4 minutes

QR code scan cafe

Blog

June 06, 2022

Help Members Avoid QR Code Scams

Help Members Avoid QR Code Scams

3 minutes

rainbow button on money

Article

June 03, 2022

Diversity Insight: 3 Financial Challenges LGBTQ+ Community Members Face

Diversity Insight: 3 Financial Challenges LGBTQ+ Community Members Face

5 minutes

match lighting burner flames on gas stove

Article

June 01, 2022

How to Ignite Board Effectiveness

How to Ignite Board Effectiveness

by Felicia Hudson Hannafan

9 minutes

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