The experience needs to be the same regardless of channel so members can switch channels on a whim. For example, a member might prefer to start a mortgage application online but will need help finishing it in a branch. Credit unions should be ready to meet this need.
Jill Homan, president of DeepTarget
Topics
Media
Magazine
Close
November 11, 2021
October 29, 2021
September 30, 2021
September 01, 2021
August 01, 2021
July 26, 2021
July 01, 2021
June 11, 2021
June 01, 2021
May 06, 2021
May 01, 2021
April 19, 2021
April 12, 2021
April 05, 2021
February 22, 2021
February 15, 2021
February 04, 2021
February 01, 2021
December 01, 2020
November 25, 2020
November 01, 2020
October 30, 2020
October 01, 2020
