By Lisa Hochgraf 

During CUES School of Business Lending III today near Chicago, presenter Jim Devine emphasized that credit union business lenders not only need to understand how to analyze the health of a business, but also they need to be able to effectively communicate about that health with their business members. 

By John Oliver

Just 25 years ago, traditional financial services providers claimed 50% of the marketplace. Today, there are only half as many of these providers, and the share of the market has fallen to 20%. Traditional financial services providers are in a crisis.

By Bryan Clagett

There’s a conversation you could be having with your members about their future financial goals and the financial services they need to achieve those goals. For many of you, you’re having these conversations in the branch, the call center or the loan center. Is that enough?

By Jim Benlein, CISA, CISM

It’s not just important; it’s critical. But we often overlook or underplay keeping it protected and looked after in our disaster plans. It's our most important asset: our people.

By Lauren Etter

As I sat at my desk on my last day of my CUES internship, I thought back 12 weeks and wondered what I would have done all summer if I had not been offered the chance to intern with CUES. I thought: I can’t believe that in one week I will be back on campus, spending my days in class instead of at the CUES office.

By Scott Albraccio

By Monica Gilmore

By Barb Kachelski, CAE

By Barb Kachelski, CAE

I hate to admit it, but I am guilty.

I have walked past others in the office, saying, “Hi, how are you?” to coworkers and not pausing to hear their full reply.

By Lisa Hochgraf