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Our environment is vastly changing around us. Great leaders need to become comfortable living in a fluid environment.

Angela Hanson, SVP/chief innovation officer of Heartland Credit Union

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person in jean jacket holding mug with words new year fresh start written on it
Article
January 13, 2021
NextGen Know-How: 6 Inspiring Resources to Start the New Year
NextGen Know-How: 6 Inspiring Resources to Start the New Year
NextGen Know-How: 6 Inspiring Resources to Start the New Year
by Laurie Maddalena, MBA, CPCC, PHR

6 minutes
runner in black sneakers crouched at 2021 starting line
Article
December 09, 2020
NextGen Know-How: 3 Planning Exercises to Start 2021 Strong
NextGen Know-How: 3 Planning Exercises to Start 2021 Strong
NextGen Know-How: 3 Planning Exercises to Start 2021 Strong
by Laurie Maddalena, MBA, CPCC, PHR

3 minutes
female manager shaking hand to congratulate female employee
Article
November 18, 2020
NextGen Know-How: Can a Leader Be Kind and Effective?
NextGen Know-How: Can a Leader Be Kind and Effective?
NextGen Know-How: Can a Leader Be Kind and Effective?
by Laurie Maddalena, MBA, CPCC, PHR

3 minutes
hammer and leather belt with pouches full of tools on wood surface
Article
October 14, 2020
NextGen Know-How: How to Get Employees to Handle Problems Themselves
NextGen Know-How: How to Get Employees to Handle Problems Themselves
NextGen Know-How: How to Get Employees to Handle Problems Themselves
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
African American mother and daughter work on laptop together at home
Article
September 09, 2020
NextGen Know-How: Leadership Lessons for Working Remotely While Managing Your Kids
NextGen Know-How: Leadership Lessons for Working Remotely While Managing Your Kids
NextGen Know-How: Leadership Lessons for Working Remotely While Managing Your Kids
by Laurie Maddalena, MBA, CPCC, PHR

7 minutes
business leader hands supporting employee hands cupped around soil and growing seedling
Article
August 12, 2020
NextGen Know-How: What We Can Learn About Leadership From Ellen DeGeneres
NextGen Know-How: What We Can Learn About Leadership From Ellen DeGeneres
NextGen Know-How: What We Can Learn About Leadership From Ellen DeGeneres
by Laurie Maddalena, MBA, CPCC, PHR

3 minutes
woman meditating on rock outcropping at sunrise
Article
July 08, 2020
NextGen Know-How: 5 Self-Care Practices That Improve Leadership
NextGen Know-How: 5 Self-Care Practices That Improve Leadership
NextGen Know-How: 5 Self-Care Practices That Improve Leadership
by Laurie Maddalena, MBA, CPCC, PHR

6 minutes
young African-American businessman leads team video conference
Article
June 10, 2020
NextGen Know-How: Your Employees Need Active Leadership
NextGen Know-How: Your Employees Need Active Leadership
NextGen Know-How: Your Employees Need Active Leadership
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
young male employee video conferencing with coworkers
Article
May 13, 2020
NextGen Know-How: Instilling Ownership and Accountability in a Virtual Environment
NextGen Know-How: Instilling Ownership and Accountability in a Virtual Environment
NextGen Know-How: Instilling Ownership and Accountability in a Virtual Environment
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
gardener transplanting hyacinth bulb in colorful spring flower bed
Article
April 08, 2020
NextGen Know-How: The 3 Most Important Leadership Actions During a Crisis
NextGen Know-How: The 3 Most Important Leadership Actions During a Crisis
NextGen Know-How: The 3 Most Important Leadership Actions During a Crisis
by Laurie Maddalena, MBA, CPCC, PHR

7 minutes
female golfer following through swing in the rough in front of blue sky
Article
March 11, 2020
NextGen Know-How: The Power of Follow-Through
NextGen Know-How: The Power of Follow-Through
NextGen Know-How: The Power of Follow-Through
by Laurie Maddalena, MBA, CPCC, PHR

3 minutes
energetic female business leader flexes in front of cityscape
Article
February 12, 2020
NextGen Know-How: Your Leadership Energy Matters
NextGen Know-How: Your Leadership Energy Matters
NextGen Know-How: Your Leadership Energy Matters
by Laurie Maddalena, MBA, CPCC, PHR

3 minutes
young leader reading a red hardcover book while holding a paper coffee cup
Article
January 08, 2020
NextGen Know-How: Read This Book to Have an Awesome Year
NextGen Know-How: Read This Book to Have an Awesome Year
NextGen Know-How: Read This Book to Have an Awesome Year
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
diverse group of colleagues brainstorm during a collaborative meeting
Article
December 11, 2019
NextGen Know-How: A Framework for Better, Shorter Meetings
NextGen Know-How: A Framework for Better, Shorter Meetings
NextGen Know-How: A Framework for Better, Shorter Meetings
by Laurie Maddalena, MBA, CPCC, PHR

3 minutes
three classical Roman composite columns holding up an ornate frieze
Article
November 13, 2019
NextGen Know-How: Three Pillars of Exceptional Leadership
NextGen Know-How: Three Pillars of Exceptional Leadership
NextGen Know-How: Three Pillars of Exceptional Leadership
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
kind manager consoles a female employee after she has been fired
Article
October 09, 2019
NextGen Know-How: Why I Fired Our Family Au Pair
NextGen Know-How: Why I Fired Our Family Au Pair
NextGen Know-How: Why I Fired Our Family Au Pair
by Laurie Maddalena, MBA, CPCC, PHR

5 minutes
silhouette of woman riding horse slowly at sunset
Article
September 11, 2019
NextGen Know-How: How I Started Taking Unplugged Vacations
NextGen Know-How: How I Started Taking Unplugged Vacations
NextGen Know-How: How I Started Taking Unplugged Vacations
by Laurie Maddalena, MBA, CPCC, PHR

5 minutes
young Asian businesswoman reading by office window
Article
August 14, 2019
NextGen Know-How: Why Great Leaders Invest in Themselves
NextGen Know-How: Why Great Leaders Invest in Themselves
NextGen Know-How: Why Great Leaders Invest in Themselves
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
wooden sign along the road that says go further
Article
July 10, 2019
NextGen Know-How: An Overlooked Quality for Getting Ahead
NextGen Know-How: An Overlooked Quality for Getting Ahead
NextGen Know-How: An Overlooked Quality for Getting Ahead
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
young businesswoman flexing her arms confidently
Article
June 12, 2019
NextGen Know-How: How to Build Your Confidence
NextGen Know-How: How to Build Your Confidence
NextGen Know-How: How to Build Your Confidence
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
manager giving positive feedback to employee at the office
Article
May 08, 2019
NextGen Know-How: Creating a Feedback-Rich Environment
NextGen Know-How: Creating a Feedback-Rich Environment
NextGen Know-How: Creating a Feedback-Rich Environment
by Laurie Maddalena, MBA, CPCC, PHR

4 minutes
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