In this CUES Virtual Classroom, Connie Miller shares insights into perfecting your communication skills to remove drama from your workplace and life, and also holding effective crucial conversations that work for you. In the playback, get tools you can use to identify if you are unintentionally creating drama and how to hold your teams accountable to keep it out of the workplace and build a culture of effective communication. You'll also learn how to live a drama-free life and be respected for your communication style.