Five tips for maximizing the strengths of your young employees.
Ivan Seselj, CEO of Promapp Solutions in Auckland, New Zealand, (with U.S. headquarters in San Francisco) offers the following pointers to help organizations get the most from their millennial employees. Credit unions should:
- realize millennials want to constantly grow, tackling new responsibilities, challenges and opportunities. “They also want to be part of the solution and, as such, want a say in what occurs on the job,” he says. In turn, credit unions should demonstrate a willingness to listen and act on their input when appropriate.
- understand that brand and culture are important to millennials. Appeal to members of this generation by using current technology and using it well.
- provide millennials a way to become involved in the community; they want to make a difference in the world.
- seek millennials’ input on how to improve a specific job or process. Involve them in decision-making.
- emphasize how millennials’ contributions are making a difference to the organization.
Consider changing the way the organization communicates, says Seselj. “Traditional communication vehicles—procedure manuals, signage posted around the workplace, mass emails—will be ignored by the younger generation. They want to click through six options, not read six chapters of a manual. They want to check out an app, watch a 30-second video and then react with emojis, not a lengthy memo.”
Pamela Mills-Senn is a freelance writer based in Long Beach, Calif.