CEO/President | CU Management

CEO/President

African American man in self reflection

Article

November 11, 2020

From the Editor: Leadership Starts With Self-Reflection

From the Editor: Leadership Starts With Self-Reflection

by Theresa Witham

4 minutes

woman using a smartphone to make a payment

Article

November 10, 2020

Five Reasons Why Credit Unions Need to Be In Real-Time Payments

Five Reasons Why Credit Unions Need to Be In Real-Time Payments

by Lou Grilli

4 minutes

pumpkins squash corn cornucopia

Blog

November 09, 2020

CUES Membership Minute: Thanking Our Members With a Feast

CUES Membership Minute: Thanking Our Members With a Feast

by Jimese Harkley, CUDE, J.D., SPP, CCE

2 minutes

Ian Warner landing tile

Video

November 09, 2020

Five Trends to Watch for in the Boardroom of the Future

Five Trends to Watch for in the Boardroom of the Future

4:34

UW CU mural outside State Street branch

Article

November 06, 2020

Diversity Insight: Using Public Art to Promote Equity, Inclusion and Racial Justice

Diversity Insight: Using Public Art to Promote Equity, Inclusion and Racial Justice

by Sheila Milton

5 minutes

Jeff Mortenson podcast landing tile

Podcast

November 05, 2020

How Credit Unions Can Be Even More Empathetic and Effective in Their Collections

How Credit Unions Can Be Even More Empathetic and Effective in Their Collections

by Jeff Mortenson

16:43

diverse volunteers in white volunteer shirts pointing

Blog

November 04, 2020

Five DE&I Advocates Who Are Changing Lives and Communities

Five DE&I Advocates Who Are Changing Lives and Communities

by Jason Harpenau

4 minutes

digital illustration of robot projecting from laptop computer screen processing data

Article

November 03, 2020

HR Answers: Leveraging AI to Its Full Potential

HR Answers: Leveraging AI to Its Full Potential

by Dan Michaeli

4 minutes

scissors on a red background

Blog

November 02, 2020

Expenses Need To Be Cut, But Not In My Department

Expenses Need To Be Cut, But Not In My Department

3 minutes

wooden ruler with word metrics

Article

November 02, 2020

The CEO’s Annual Review in a Crisis

The CEO’s Annual Review in a Crisis

by Tim Harrington , by Kevin Smith

3 minutes

man wrings excess liquid out of a rag

Article

November 02, 2020

Commit to a Long-Term Plan for Excess Liquidity

Commit to a Long-Term Plan for Excess Liquidity

by Bruce Bauer

4 minutes

Laurie Maddalena video landing tile

Video

November 02, 2020

The Value of Kind Leadership, Even When Delivering on Difficult Decisions

The Value of Kind Leadership, Even When Delivering on Difficult Decisions

by Laurie Maddalena, MBA, CSP, CPCC

3:26

colorful blocks and cubes labeled with technology and programming language names connected together on top of laptop keyboard

Article

November 01, 2020

The Connective Power of APIs

The Connective Power of APIs

by Stephanie Schwenn Sebring

3 minutes

white paper boats going in different direction than bigger blue paper boat with drawing of light bulb above it

Article

November 01, 2020

Pandemic Pushes Innovation on Delivering Existing Promises

Pandemic Pushes Innovation on Delivering Existing Promises

by Art Chamberlain

3 minutes

Runner stands on one leg while stretching at sunrise

Article

November 01, 2020

Compliance: Stay Agile and Prepared

Compliance: Stay Agile and Prepared

by Richard H. Gamble

10 minutes

silhouettes of a team of people looking down together in front of an orange sky

Article

November 01, 2020

Efficient Compliance Staffing as the Pandemic Plays Out

Efficient Compliance Staffing as the Pandemic Plays Out

by Richard H. Gamble

3 minutes

CUES managing editor and publisher Theresa Witham

Article

November 01, 2020

Develop the Habit of Regularly Learning

Develop the Habit of Regularly Learning

by Theresa Witham

2 minutes

employee works on floor with laptop next to lounging cat and surrounded by papers

Article

November 01, 2020

Managing Hybrid Work for the Long Term

Managing Hybrid Work for the Long Term

by Kal Majmundar

5 minutes

woman holding cupping hands around ear to listen through hole in yellow paper background

Article

November 01, 2020

Listening for Innovative Ideas

Listening for Innovative Ideas

by Art Chamberlain

8 minutes

CUES Board Chari Kelly Marshall

Article

November 01, 2020

Paddling Faster Than the Currents of Change

Paddling Faster Than the Currents of Change

by Diane Franklin

9 minutes

young Asian woman wearing mask holds smartphone up to payment kiosk at store

Article

November 01, 2020

Payment Lessons From the Pandemic

Payment Lessons From the Pandemic

by Karen Bankston

15 minutes

blue button on a blue shirt

Article

October 30, 2020

Buttoning Down Compliance Using Automation

Buttoning Down Compliance Using Automation

by Richard H. Gamble

3 minutes

group of diverse executives looking at an illustration on the wall of a circle of paper dolls around money

Blog

October 29, 2020

Making Racial Fairness Fundamental in Lending

Making Racial Fairness Fundamental in Lending

by Kate Laud

7 minutes

woman using laptop to shop for a home

Article

October 29, 2020

The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise

The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise

by Steve Hewins

4 minutes

gears with dollar signs and golden sparkle

Blog

October 28, 2020

Fintech’s Impact on Credit Unions

Fintech’s Impact on Credit Unions

by Ken Burns, CCE

6 minutes

woman using a mobile smartphone on wooden table at night

Article

October 28, 2020

Tech Time: How to Successfully Implement a Digital Solution

Tech Time: How to Successfully Implement a Digital Solution

by George Morelli , by Jessica Pinkston

4 minutes

business man touching red question mark

Blog

October 27, 2020

Addressing PPP Forgiveness Questions

Addressing PPP Forgiveness Questions

3 minutes

person in white sweater checking Apple Watch displaying colorful icons

Article

October 27, 2020

Pandemic as Prelude to Payment Revolution

Pandemic as Prelude to Payment Revolution

by Karen Bankston

5 minutes

large colorful light bulb sketch above the head of a boardroom table

Article

October 27, 2020

Good Governance: Reimagining Your Board Meetings

Good Governance: Reimagining Your Board Meetings

by Jennie Boden

4 minutes

yellow flowing growing up through white snow

Blog

October 26, 2020

What Are the Paradoxes Around Innovation?

What Are the Paradoxes Around Innovation?

by Linda Hill

4 minutes

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