Key Strategies for Setting Up a Diversity & Inclusion Program

Angela Russell Photo
VP/Diversity, Equity and Inclusion
CUNA Mutual Group

Angela Russell, VP/diversity, equality & inclusion, CUNA Mutual Group, Madison, Wisconsin, describes how those leading diversity & inclusion programs need to know why they’re doing it (because it’s not always going to be easy); obtain a high level of support from executives at the top of their organizations; secure resources; approach the work with a sense of “confident humility”; and learn to manage pushback.

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First-Time Mortgage Help

Stephanie Schwenn Sebring Photo
Contributing Writer
Fab Prose & Professional Writing

A full suite of products is a must for attracting borrowers buying their first home.

A full suite of products is a must for attracting borrowers buying their first home.
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CUSO Funding Follows Function

Contributing Writer

An update from an attorney with long experience with credit union service organizations

An update from an attorney with long experience with credit union service organizations
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Data Explosion Could Burn Credit Unions

Could robotic process automation and AI help your organization survive and prosper?

Could robotic process automation and AI help your organization survive and prosper?
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Do You Have a Bad Strategy?

Theresa Witham Photo
former CUES VP/Publications & Publisher
CUES

Good strategy requires more than financial targets. It’s an aspiration with a problem to solve.

Good strategy requires more than financial targets. It’s an aspiration with a problem to solve.
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Using Data to Create Exceptional Member Experiences

 

To use analytics to create an exceptional member experience, credit unions need to know the potential impact of using descriptive, predictive and prescriptive data. SVP/Sales and Solutions Consulting for CUES Supplier member PSCU, Brian Scott talks in this episode about how data forms the foundation of the member experience —and can guide CUs on their next steps in using data to help members.

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