Posted by Lisa Hochgraf

It's really cool. CUES members inspire CUES members. A lot.

By Lisa Hochgraf

There's a beautiful thing happening in my network (and probably a few others) on Facebook right now: People are committing to post every day from now until Thanksgiving about something they are grateful for.

Posted by Theresa Witham

As an editor for Credit Union Management, I take notice of interesting financial institution marketing, especially on TV. I live near Baltimore, and was impressed by the ads that PNC Bank has occasionally run in my market.

By Christopher Stevenson

This month, Faith, Katherine, and Rob discuss:

By Lisa Hochgraf

By Fred Johnson

If you're a member of Delta's or Northwest's frequent flyer clubs, check your mileage!

The two groups merged Oct. 1, and my account was shorted 45,000 miles in the process. The reason: I had an old Delta Skymiles account and a Northwest World Perks account. When the accounts were merged, the new Delta account I received with their American Express card didn't get pulled in.

The good news: I was able to correct the problem because I looked at the two balances and knew what my total should be.

By Lisa Hochgraf

I recently had the pleasure of talking with Bill Vogeney and Janelle Grau about loan loss reserves. Bill's SVP/chief lending officer and Janelle is senior financial analyst for Ent, Colorado Springs. (Check out the resulting Loan Zone column.)

By Christopher Stevenson

This month, Brian, Katherine, Faith, and Rob discuss:

Posted by Christopher Stevenson

Last week, I was in Michigan driving from Parchment (down near Kalamazoo) to Detroit. I'd had an early morning meeting and skipped breakfast, so by mid-morning my energy was waning. I exited at Battle Creek to see what I could find for a quick meal. I'd planned on a breakfast sandwich from McDonald's or Burger King, but then I saw Sweetwater's Donut Mill in a small strip mall.

I love donuts.

I stopped.

Posted by Lisa Hochgraf

Debbie Woodson and Russell Morin recently took their bikes to work. They didn’t commute to Daytona Beach Community College Credit Union, though. They rode them to help them do their work of serving members.