Articles

CUES managing editor and publisher Theresa Witham
Article

Celebrating Diversity
Celebrating Diversity
By Theresa Witham

2 minutes
customer holds out smartphone to tap wireless payment device in a restaurant
Article

New Payments Challenges
New Payments Challenges
By Tony DeSanctis

6 minutes
line of wooden meeples with arrows pointing from one to the next by sticky note that reads succession planning
Article

Crafting a Modern Succession Plan
Crafting a Modern Succession Plan
By Andy Roquet

7 minutes
John Sackett of Royal Credit Union
Article

A Commitment to Credit Unions
A Commitment to Credit Unions
By Diane Franklin

10 minutes
Jeff Disterhoft Broderick Binns Lindsay Cannaday and Kenia Calderon Ceron of GreenState Credit Union
Article

Taking a Leadership Role in DEI
Taking a Leadership Role in DEI
By Diane Franklin

9 minutes
smiling young woman using headset in call center
Article

Going for Quality, Not Quantity
Going for Quality, Not Quantity
By Art Chamberlain

12 minutes
man chooses lit illustration of person
Article

Why and How to Woo Top Tech Talent from Challenger Banks
Why and How to Woo Top Tech Talent from Challenger Banks
By Mary Wisniewski

4 minutes
multiple hands raised to ask questions
Article

Does Your Board Ask Amazing Questions? 
Does Your Board Ask Amazing Questions? 
By Danielle Dyer

3 minutes
smartphones-transfer
Article

What 4 Wildly Optimistic Visions of P2P Tell Us About the Future of Moving Money
What 4 Wildly Optimistic Visions of P2P Tell Us About the Future of Moving Money
By Alex Johnson

14 minutes
stack of debit cards
Article

Seven Ways Debit Card Issuers Can Compete in 2023
Seven Ways Debit Card Issuers Can Compete in 2023
By Tina Rioux

5 minutes
usinessman stands at entrance to maze with sections in both shadows and bright light
Article

Rising to the Challenge
Rising to the Challenge
By Celia Shatzman

15 minutes
abstract digital illustration of core technology with floating numbers and shapes representing data and APIs around a centrals swirl
Article

Tech Time: Best Practices for Selecting a New Core Provider
Tech Time: Best Practices for Selecting a New Core Provider
By Charlie Kelly

4 minutes
female executive with tablet
Article

Good Governance: Female Tech Experience Enters the Boardroom
Good Governance: Female Tech Experience Enters the Boardroom
By Kira Cicarelli

4 minutes
business man reflection
Article

Are You OK With Your Organization Mirroring Your CEO?
Are You OK With Your Organization Mirroring Your CEO?
By Lisa Hochgraf

3 minutes
green checkmark puzzle box
Article

DEI: The Right Thing on Many Levels
DEI: The Right Thing on Many Levels
By Jerry Saalsaa

3 minutes
digital illustration of web design and digital marketing tools
Article

Inside Marketing: Best Practices for Building a Dynamic Digital Brand
Inside Marketing: Best Practices for Building a Dynamic Digital Brand
By Stephanie Schwenn Sebring

3 minutes
stressed new Black business leader rubs his temples while teammates talk in office background
Article

Leadership Matters: A Dose of Reality for New Leaders
Leadership Matters: A Dose of Reality for New Leaders
By Bill Treasurer

4 minutes
Main-Street-USA
Article

Reimagining the Neighborhood Branch
Reimagining the Neighborhood Branch
By Theo Curey

5 minutes
wooden blocks house 2023
Article

Lending Perspectives: Resolve to Keep Learning
Lending Perspectives: Resolve to Keep Learning
By Bill Vogeney

4 minutes
woman park smartphone Zelle
Article

Research: Zelle Responds to Member and Credit Union Needs
Research: Zelle Responds to Member and Credit Union Needs
By Sean Loosli

3 minutes
sphere cubes in a race
Article

CFO Focus: Credit Unions Need to Improve Their Efficiency and Monitor Their Cost of Funds
CFO Focus: Credit Unions Need to Improve Their Efficiency and Monitor Their Cost of Funds
By Bill Handel

3 minutes
cat sitting above pen and open notebook with 2023 written at the top and blank checkboxes
Article

NextGen Know-How: Our New Family Ritual for a Great Year
NextGen Know-How: Our New Family Ritual for a Great Year
By Laurie Maddalena, MBA, CSP, CPCC

4 minutes
business woman houses of wood
Article

With a Challenging Year Ahead, When Does Mortgage Subservicing Make Sense?
With a Challenging Year Ahead, When Does Mortgage Subservicing Make Sense?
By Allen Price

5 minutes
sandwich-board-spicy-green-book-kinecta
Article

Diversity Insight: Kinecta FCU’s Partnership With Spicy Green Book Supports Overall DEI Initiative
Diversity Insight: Kinecta FCU’s Partnership With Spicy Green Book Supports Overall DEI Initiative
By Kim Graham

4 minutes
Baseball team infielders meet with coach on the pitcher’s mound
Article

Leadership Advice for the New Year From a Former Pro Baseball Player
Leadership Advice for the New Year From a Former Pro Baseball Player
By Danielle Dyer

6 minutes
happy female employee recognized with a handshake from manager while colleagues applaud
Article

HR Answers: 9 Ideas and Best Practices for Building an Employee Recognition Program
HR Answers: 9 Ideas and Best Practices for Building an Employee Recognition Program
By Rachel Harmon

5 minutes
hands holding out a box labeled DONATION with a heart on it
Article

How to Develop Your Strategic Giving Plan
How to Develop Your Strategic Giving Plan
By Tony Covington

2 minutes
CUES managing editor and publisher Theresa Witham
Article

Saying Goodbye to a Great Leader
Saying Goodbye to a Great Leader
By Theresa Witham

2 minutes
businesswoman in glasses holding chin while staring thoughtfully into space
Article

Top Talent Challenges
Top Talent Challenges
By Christopher Stevenson, CAE, CIE

7 minutes
woman’s hand holding up a fuchsia debit card
Article

Don’t Forget Debit
Don’t Forget Debit
By Tom Bennett

7 minutes