CEO/President | CU Management

CEO/President

Heather Walter landing tile

Video

December 02, 2021

Why the World Needs an Organization for Female Leaders of Small Credit Unions

Why the World Needs an Organization for Female Leaders of Small Credit Unions

by Heather Walter

4:17

CUES managing editor and publisher Theresa Witham

Article

December 01, 2021

Employee Connection Is Possible Remotely

Employee Connection Is Possible Remotely

by Theresa Witham

3 minutes

Jennifer McHugh of Royal Credit Union

Article

December 01, 2021

Leadership That Inspires and Empowers

Leadership That Inspires and Empowers

by Diane Franklin

7 minutes

Steve Bugg with Michael Hersh and Jeanette Velazquez of Great Lakes Credit Union

Article

December 01, 2021

Fulfilling Its DEI Mission

Fulfilling Its DEI Mission

by Diane Franklin

9 minutes

Elevations Credit Union CEO Gerry Agnes and Board Chair Kate Brown holding Malcolm Baldrige award medal

Article

December 01, 2021

Elevations CU Pursues Audacious Goals

Elevations CU Pursues Audacious Goals

by Pamela Mills-Senn

14 minutes

glowing lightbulb surrounded by digital network of people icons

Article

December 01, 2021

Your Virtual HR Assistant

Your Virtual HR Assistant

by Lin Grensing-Pophal, SPHR

yellow strip of paper folded into boxes displaying smiley faces ranging from sad to happy and ending with a pink heart

Article

December 01, 2021

The Rise of the Member Experience Executive

The Rise of the Member Experience Executive

by Celia Shatzman

11 minutes

view from behind of hacker with sweatshirt hood pulled up typing on a laptop surrounded by data and additional screens

Article

December 01, 2021

What Credit Unions Must Know to Combat Cyberattacks in 2022

What Credit Unions Must Know to Combat Cyberattacks in 2022

by Felicia Hudson Hannafan

12 minutes

happy diverse family of multiple generations

Article

December 01, 2021

The Great Wealth Movement and Lending

The Great Wealth Movement and Lending

by Richard H. Gamble

2 minutes

stone dollar sign surrounded by scaffolding in front of cloudy sky

Article

December 01, 2021

2022 Lending Outlook

2022 Lending Outlook

by Richard H. Gamble

12 minutes

an isometric arrow formed by two merging arrows

Article

December 01, 2021

Not a Buy Out, But a Collaboration of Two Strong Credit Unions

Not a Buy Out, But a Collaboration of Two Strong Credit Unions

by Richard H. Gamble

4 minutes

businessman studies squiggle of complexity drawn on chalkboard

Article

November 30, 2021

Unwinding the COVID-19 Concessions for ‘Secret CECL’

Unwinding the COVID-19 Concessions for ‘Secret CECL’

by Michael S. Edwards

5 minutes

pawn with king shadow on chessboard

Blog

November 29, 2021

Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential

Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential

by Jaime Bochantin, Ph.D.

5 minutes

woman holiday shopping with packages and snow

Article

November 29, 2021

‘Tis the Season to Buy Now, Pay Later

‘Tis the Season to Buy Now, Pay Later

by GoCardless

3 minutes

shield with a keyhole surrounded by icons of the cloud and email and other digital services

Article

November 26, 2021

Three Tips to Maximize Your Cybersecurity Budget

Three Tips to Maximize Your Cybersecurity Budget

by Felicia Hudson Hannafan

3 minutes

Laptop with binary computer code and Canada flag on the screen

Article

November 25, 2021

Cybersecurity in Canadian Credit Unions

Cybersecurity in Canadian Credit Unions

by David Israelson

8 minutes

national day of truth and reconciliation with a maple leaf in white text on an orange background

Article

November 25, 2021

Charting a Credit Union Path to Economic Reconciliation

Charting a Credit Union Path to Economic Reconciliation

by Art Chamberlain

12 minutes

many digital financial graphs and charts displayed in front of hand taking notes in background

Article

November 24, 2021

Tech Time: How Credit Unions Can Capture Revenue Through Predictive Modeling

Tech Time: How Credit Unions Can Capture Revenue Through Predictive Modeling

4 minutes

Asian businesswoman leading meeting

Article

November 23, 2021

Good Governance: The Chair Must Prioritize Facilitating Over Speaking

Good Governance: The Chair Must Prioritize Facilitating Over Speaking

by Grace Williams

3 minutes

graphs and data on a technology background

Article

November 22, 2021

The 3 Things Every Credit Union Needs to Know about Data Science

The 3 Things Every Credit Union Needs to Know about Data Science

by Vera Aiken, Ph.D.

4 minutes

gears with talent words potential

Blog

November 22, 2021

Building a Better Talent Machine for the Future

Building a Better Talent Machine for the Future

5 minutes

person using laptop with black balloons

Article

November 19, 2021

From John: A Party Plus a Plan for Talent Development

From John: A Party Plus a Plan for Talent Development

by John Pembroke

2 minutes

Alex Hsu

Podcast

November 19, 2021

Leadership and Learning Are Indispensable to One Another

Leadership and Learning Are Indispensable to One Another

by Alex Hsu, CCM

15:21

stream of bubbles containing cartoon digital icons representing digital activity such as chat and sharing

Article

November 18, 2021

Inside Marketing: Maximizing ROI With Digital Branding

Inside Marketing: Maximizing ROI With Digital Branding

by Kerry Eagan

4 minutes

tomato and pepper with key to unlock secret ingredient

Article

November 17, 2021

Leadership Matters: Resilience Is a Secret Ingredient to Successfully Navigating Change

Leadership Matters: Resilience Is a Secret Ingredient to Successfully Navigating Change

by Jeff Skipper

6 minutes

digital handshake

Blog

November 17, 2021

Winning Employee Buy-In for a Fintech Strategy

Winning Employee Buy-In for a Fintech Strategy

by Paul Davis

2 minutes

credit card connects with smartphone

Article

November 16, 2021

Digital Card Services Enable Credit Unions to Meet Members Where They Are–on Their Devices

Digital Card Services Enable Credit Unions to Meet Members Where They Are–on Their Devices

by Randy Piatt

4 minutes

happy black gen z in jeans jacket and glasses

Blog

November 15, 2021

Generation Z and the Financial Institution Path to Life Insurance

Generation Z and the Financial Institution Path to Life Insurance

by Sally Dickter

4 minutes

electric car at charging station

Article

November 15, 2021

Lending Perspectives: Have Credit Unions Reached Peak Growth for Auto Loans?

Lending Perspectives: Have Credit Unions Reached Peak Growth for Auto Loans?

by Bill Vogeney

5 minutes

Back view of man holding checkered race flag

Article

November 15, 2021

How to Close a Board Meeting

How to Close a Board Meeting

9 minutes

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