Credit Union HR | CU Management

Human Resources

woman in headset in contact center

Article

September 11, 2020

Reshaping Contact Center Roles

Reshaping Contact Center Roles

Steve Kaish

5 minutes

lady hiker on the trail

Blog

September 09, 2020

Diversity, Equity & Inclusion: What’s the Next Right Step for Credit Unions?

Diversity, Equity & Inclusion: What’s the Next Right Step for Credit Unions?

Maurice R. Smith

5 minutes

African American mother and daughter work on laptop together at home

Article

September 09, 2020

NextGen Know-How: Leadership Lessons for Working Remotely While Managing Your Kids

NextGen Know-How: Leadership Lessons for Working Remotely While Managing Your Kids

Laurie Maddalena, MBA, CSP, CPCC

7 minutes

calculator with colorful office supplies

Article

September 04, 2020

Diversity Insight: The 7 Ways Highly Profitable Credit Unions Calculate the Value of Diversity, Equity & Inclusion

Diversity Insight: The 7 Ways Highly Profitable Credit Unions Calculate the Value of Diversity, Equity & Inclusion

Ronaldo Hardy

9 minutes

hose with water flowing out

Article

September 03, 2020

How to Manage Your Overflowing Mortgage Pipeline

How to Manage Your Overflowing Mortgage Pipeline

5 minutes

digital lamp surrounded by charts and graphs

Article

September 01, 2020

Branch Recovery

Branch Recovery

Richard H. Gamble

12 minutes

digital connected data points forming image of hand inserting card into ATM slot

Article

September 01, 2020

Staying Open, Staying Safe

Staying Open, Staying Safe

Richard H. Gamble

2 minutes

Businessman uses tablet to share information with employees digitally via intranet

Article

September 01, 2020

HR Answers: How Credit Unions Can Use Intranets to Improve Employee Engagement

HR Answers: How Credit Unions Can Use Intranets to Improve Employee Engagement

Yaroslav Pentsarskyy

5 minutes

man pulling back curtain to reveal blue sky

Blog

August 31, 2020

Purposeful Talent Development: Does your ‘Climate’ Support Positive Change?

Purposeful Talent Development: Does your ‘Climate’ Support Positive Change?

Jennifer Stangl

3 minutes

Sean Martin landing tile

Podcast

August 31, 2020

Critical Leadership Skills Like Trust & Empathy Are More Difficult to Realize Because of COVID-19

Critical Leadership Skills Like Trust & Empathy Are More Difficult to Realize Because of COVID-19

Sean Martin, Ph.D.

32:46

two school girls in masks

Blog

August 27, 2020

Helping Employees With This Most Unusual Back-to-School Season

Helping Employees With This Most Unusual Back-to-School Season

Lori Cauley

4 minutes

one female executive telling a story to another

Blog

August 24, 2020

Mentoring Through Storytelling

Mentoring Through Storytelling

Ty Bennett

3 minutes

smiling female executive with team celebrating behind her

Article

August 21, 2020

Two Different Benefits Pre-Funding Programs That Work Well Together

Two Different Benefits Pre-Funding Programs That Work Well Together

Eric Earle, Paul Bassett

4 minutes

long-haul semi-truck going down the highway

Article

August 14, 2020

From John: Learning for the Long Haul of This Pandemic

From John: Learning for the Long Haul of This Pandemic

2 minutes

Simon T Bailey

Video

August 12, 2020

Shift Your Brilliance: Lead Differently

Shift Your Brilliance: Lead Differently

Simon T. Bailey

45:59

businesswoman leans back in office chair to destress and take mental break

Article

August 11, 2020

Managing Mental Wellness at Credit Unions

Managing Mental Wellness at Credit Unions

Sakshi Gupta, Chason Hecht

5 minutes

white why and question mark on red background

Blog

August 10, 2020

CUES Membership Minute: What’s Your Top Reason for Joining?

CUES Membership Minute: What’s Your Top Reason for Joining?

Jimese Harkley, CUDE, J.D., SPP, CCE

2 minutes

diverse business people put puzzle pieces together

Article

August 07, 2020

Diversity Insight: What Can One Employer Do to Confront Racism During a Global Pandemic?

Diversity Insight: What Can One Employer Do to Confront Racism During a Global Pandemic?

4 minutes

Female HR professional examines pyramid of wooden blocks representing job candidates with a magnifying glass

Article

August 04, 2020

HR Answers: How to Present a Job Offer to Your Preferred Candidate

HR Answers: How to Present a Job Offer to Your Preferred Candidate

Catherine Holland

4 minutes

young woman wearing mask

Article

August 03, 2020

Reopening the Doors … to Members Wearing Masks

Reopening the Doors … to Members Wearing Masks

5 minutes

businesswoman wearing glasses writing in notebook while looking at laptop screen

Article

August 01, 2020

Employee Universities Keep Teams Learning

Employee Universities Keep Teams Learning

Maura Keller

10 minutes

hand reaching out with stylus to tap digital disaster plan button

Article

July 31, 2020

Becoming Masters of Disaster Response

Becoming Masters of Disaster Response

6 minutes

Julia Patrick and Michael Daigneault landing graphic

Podcast

July 30, 2020

Why You Should Develop Your Board Liaison as a Professional Governance Resource

Why You Should Develop Your Board Liaison as a Professional Governance Resource

Michael G. Daigneault, CCD, Julia Patrick

25:03

greenery arrow

Blog

July 29, 2020

Wise Credit Union Marketing Investments Lead to Growth

Wise Credit Union Marketing Investments Lead to Growth

Bo McDonald

4 minutes

two business women sitting and talking thoughfully

Blog

July 27, 2020

Purposeful Talent Development: Talking Timing

Purposeful Talent Development: Talking Timing

Jennifer Stangl

3 minutes

April clobes video landing tile

Video

July 27, 2020

What Is the Inspiration Behind Michigan State FCU's Award-Winning Talent Development Program?

What Is the Inspiration Behind Michigan State FCU's Award-Winning Talent Development Program?

April Clobes

5:30

basketball player scoring amazing slam dunk

Article

July 17, 2020

From John: Your Best Reopening Play Is Upping Your Game

From John: Your Best Reopening Play Is Upping Your Game

2 minutes

smiling service representative of Asian descent talks on headset while partipating in online training on laptop

Article

July 16, 2020

Inside Marketing: Moving Forward Means Better Training

Inside Marketing: Moving Forward Means Better Training

Charlyne H. McWilliams

4 minutes

laptop with lightbulbs

Blog

July 13, 2020

CUES Membership Minute: Your Online Learning Options Are Expanding

CUES Membership Minute: Your Online Learning Options Are Expanding

Jimese Harkley, CUDE, J.D., SPP, CCE

2 minutes

two businesswomen arguing in office corridor

Article

July 07, 2020

HR Answers: Maintaining Workplace Civility in an Election Year

HR Answers: Maintaining Workplace Civility in an Election Year

Cheryl Hyatt

4 minutes

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