New/Aspiring Manager | CU Management

New/Aspiring Manager

Smiling young African American woman talks with a female colleague

Article

August 12, 2022

How Leading Credit Unions Drive World-Class Member Experience

How Leading Credit Unions Drive World-Class Member Experience

by Robert Galop

4 minutes

Caroline Adams Miller

Podcast

August 11, 2022

Get Authentic Grit and Awe Those Around You

Get Authentic Grit and Awe Those Around You

by Caroline Adams Miller, MAPP

24:08

wooden blocks with silhouettes of faces communicating feedback to each other

Article

August 10, 2022

NextGen Know-How: How to Ask Your Manager for Feedback

NextGen Know-How: How to Ask Your Manager for Feedback

by Laurie Maddalena, MBA, CSP, CPCC

4 minutes

networked world

Blog

August 10, 2022

The Future of Banking Is Connected

The Future of Banking Is Connected

by Wendi Klein

3 minutes

excited young Indian man looking at a phone

Article

August 09, 2022

Catering to the Modern Digital Preferences of Up-and-Coming Members

Catering to the Modern Digital Preferences of Up-and-Coming Members

by Zephyr Jaeger

4 minutes

woman with greens in shopping bag and a water bottle

Blog

August 08, 2022

Sustainability Isn’t Solely About the Environment

Sustainability Isn’t Solely About the Environment

by Miles Hoffman

5 minutes

African-American business woman standing on the stairs

Article

August 05, 2022

Diversity Insight: Addressing DEI in Succession Planning

Diversity Insight: Addressing DEI in Succession Planning

by Diane Franklin

3 minutes

stressed female employee talks to well-being coach in office burnout clinic

Article

August 02, 2022

HR Answers: Burnout and Mental Health

HR Answers: Burnout and Mental Health

by Scott Foster

13 minutes

closeup of EMV chip on a blue credit card

Article

August 01, 2022

Cards and Cryptocurrency: The Road Ahead

Cards and Cryptocurrency: The Road Ahead

by Richard H. Gamble

3 minutes

colorful fan of red white and blue credit cards from Visa and Mastercard

Article

August 01, 2022

by Richard H. Gamble

12 minutes

digital question mark made up of many connected data points

Article

August 01, 2022

Eight Questions to Consider Before You Buy

Eight Questions to Consider Before You Buy

by Felicia Hudson Hannafan

6 minutes

CUES managing editor and publisher Theresa Witham

Article

August 01, 2022

Buy Now, Pay Later in the Metaverse

Buy Now, Pay Later in the Metaverse

by Theresa Witham

3 minutes

hand typing on laptop displaying colorful marketing dashboard and charts

Article

August 01, 2022

Align Your Marketing With Your Technology

Align Your Marketing With Your Technology

by Art Chamberlain

13 minutes

woman chews on pen while studying software dashboard on computer

Article

August 01, 2022

Six Steps to Successful Vendor Selection

Six Steps to Successful Vendor Selection

by Felicia Hudson Hannafan

4 minutes

Derek Newberry

Video

July 28, 2022

How to Build and Manage High-Performing Teams

How to Build and Manage High-Performing Teams

by Derek Newberry

43:55

drawing of a light bulb on a blueprint

Article

July 28, 2022

A Blueprint for Maximizing the Return on Your CRM Investment

A Blueprint for Maximizing the Return on Your CRM Investment

by Adam Pickett

7 minutes

hands typing on laptop that displays chat box where agent asks how they can help

Article

July 27, 2022

Tech Time: Let’s Talk About Member Service Strategy

Tech Time: Let’s Talk About Member Service Strategy

by Dan Michaeli

3 minutes

woman in pig tails with thumbs to self

Blog

July 27, 2022

The Why of People-First Marketing

The Why of People-First Marketing

by Stephanie Chadwick

2 minutes

yellow wall blue chair we're hiring

Blog

July 25, 2022

Purposeful Talent Development: Why Attracting and Retaining Great People Is Not Enough

Purposeful Talent Development: Why Attracting and Retaining Great People Is Not Enough

by Terence Roche

4 minutes

holding car with money and graph

Article

July 22, 2022

Protect Your Credit Union From Car Market Volatility

Protect Your Credit Union From Car Market Volatility

by John Pearson

3 minutes

hands reach out toward digital image of strategy to win business award trophy in front of sun flare

Article

July 21, 2022

Inside Marketing: Tips and Best Practices for Applying to Industry Awards

Inside Marketing: Tips and Best Practices for Applying to Industry Awards

by Amber Bush

4 minutes

red paper airplane points upward as it progresses up wood block stairs

Article

July 20, 2022

Leadership Matters: Commit to Progress

Leadership Matters: Commit to Progress

by Dean Lindsay

3 minutes

comedy theatrical masks one with a medical mask

Article

July 19, 2022

A New Economic Paradigm or Comedy of Errors?

A New Economic Paradigm or Comedy of Errors?

by Scott Knapp, CFA

3 minutes

woman harvesting berries

Blog

July 18, 2022

Reap the Benefits of Becoming a ShiftThinker™

Reap the Benefits of Becoming a ShiftThinker™

by Kevin Snyder

5 minutes

central orange paper head with others around her

Article

July 15, 2022

The Playbook: Invest in the Indispensable in 2023—Yourself and Your People

The Playbook: Invest in the Indispensable in 2023—Yourself and Your People

by John Pembroke

3 minutes

James Hunter

Podcast

July 14, 2022

Be an Equity Injector

Be an Equity Injector

by James Hunter, CCM

bnpl laptop icons

Blog

July 13, 2022

Buy Now, Pay Later: Why Banks and Credit Unions Need to Pay Attention

Buy Now, Pay Later: Why Banks and Credit Unions Need to Pay Attention

by Keith Ash

3 minutes

businesswoman out of focus in background holds out hands to form a square window in sharp focus in foreground

Article

July 13, 2022

NextGen Know-How: Focus and Leadership

NextGen Know-How: Focus and Leadership

by Laurie Maddalena, MBA, CSP, CPCC

6 minutes

compass with napkin and writing saying do the right thing

Blog

July 11, 2022

How to Calibrate Your Ethical Innovation Compass

How to Calibrate Your Ethical Innovation Compass

by Catherine Maloney

4 minutes

man fastens seat belt on airplane

Blog

July 07, 2022

Reducing Risk and Growing a Credit Union in a Turbulent Market

Reducing Risk and Growing a Credit Union in a Turbulent Market

by Lynn Hess

3 minutes

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