Articles

happy couple using smartphone on wooden dock above lake in front of mountains
Article

Engaging With Members in the Wild
Engaging With Members in the Wild
By Celia Shatzman

13 minutes
classic round compass on blue background
Article

Let Member Experience Be Your Compass
Let Member Experience Be Your Compass
By Ally Akins

4 minutes
woman uses her credit card to check out at the grocery store
Article

A Few Ways to Maximize Your Interchange Revenue
A Few Ways to Maximize Your Interchange Revenue
By Charlie Kelly

4 minutes
soccer game strategy diagram using chalkboard and push pins
Article

CU Takes Cue From Harvard Business School to Drive Strategic Planning
CU Takes Cue From Harvard Business School to Drive Strategic Planning
By Diane Franklin

6 minutes
businessman balancing coin stack on wooden beam
Article

On Compliance: Complex Credit Union Leverage Ratio vs. Risk-Based Capital Rule
On Compliance: Complex Credit Union Leverage Ratio vs. Risk-Based Capital Rule
By Michael S. Edwards

5 minutes
itcoin on Canadian Dollar Banknote
Article

Cryptocurrency Situation in Canada Has Lessons for All Credit Unions
Cryptocurrency Situation in Canada Has Lessons for All Credit Unions
By Art Chamberlain

10 minutes
illustrated red houses with a growth line chart on the roofs
Article

Managing Mortgages in a Sizzling Market
Managing Mortgages in a Sizzling Market
By David Israelson

12 minutes
illustration of businessman on surfboard riding a swirling wave of gears and data
Article

Tech Time: Riding the Wave of Financial Technology
Tech Time: Riding the Wave of Financial Technology
By Kevin Olsen

3 minutes
silver metallic puzzle pieces interlock
Article

Good Governance: Serving Members’ Best Interests Benefits From a Constructive Partnership
Good Governance: Serving Members’ Best Interests Benefits From a Constructive Partnership
By Jennie Boden

4 minutes
Black woman with questions marks and a light bulb over her head on an orange background
Article

From John: Choosing to Learn? Learn to Choose
From John: Choosing to Learn? Learn to Choose
By John Pembroke

2 minutes
overlapping images of a young woman feeling sad and stressed sitting with head in hand and same young woman standing with arms raised in victory and happiness
Article

Leadership Matters: Stop Letting Fear Make Your Decisions
Leadership Matters: Stop Letting Fear Make Your Decisions
By Belma McCaffrey

3 minutes
candidate applies for a position
Article

Recruiting and Engaging Committee Members
Recruiting and Engaging Committee Members
By Cynthia Jarboe

6 minutes
chalkboard with the word portfolio next to growing plant
Article

Lending Perspectives: Are Home Equity Loans the Next Great Growth Opportunity?
Lending Perspectives: Are Home Equity Loans the Next Great Growth Opportunity?
By Bill Vogeney

5 minutes
engineers and architects working together on building design at table with blueprints
Article

Building Projects: Wait and See or Time to Act?
Building Projects: Wait and See or Time to Act?
By Tom Kennedy

4 minutes
wooden houses with percent sign
Article

CFO Focus: Mortgage Rates Will Rise With Credit Union Impacts
CFO Focus: Mortgage Rates Will Rise With Credit Union Impacts
By Bill Conerly, Ph.D.

6 minutes
bouquet of flowers next to card that says We Appreciate You on yellow envelope
Article

NextGen Know-How: Creating a Culture of Belonging
NextGen Know-How: Creating a Culture of Belonging
By Laurie Maddalena, MBA, CSP, CPCC

4 minutes
Head of a Dyson vaccum
Article

Does Your Payments Experience Suck?
Does Your Payments Experience Suck?
By Michelle Brahmbhatt

6 minutes
partners holding a light bulb
Article

Fintech Partnerships Aren’t All or Nothing
Fintech Partnerships Aren’t All or Nothing
By Brit Barker

4 minutes
happy team leader coaching group at table
Article

Diversity Insight: How to Build a Compassionate Workplace
Diversity Insight: How to Build a Compassionate Workplace
By Regina Anderson

8 minutes
apple with an orange at its core
Article

Know the Basics of a Core Conversion
Know the Basics of a Core Conversion
By Tami Webb

4 minutes
businessperson placing a red puzzle piece representing a leader between blue puzzle pieces representing employee team
Article

HR Answers: Preparing Employees for a Successful Leadership Transition
HR Answers: Preparing Employees for a Successful Leadership Transition
By Catherine Holland

4 minutes
colorful cartoon panel of Jetson son with bottle
Article

The Jetsons Today: Instant Card Issuance
The Jetsons Today: Instant Card Issuance
By Hal Cline

4 minutes
three toy blocks with the letters a, b and c
Article

Board Committee Basics
Board Committee Basics
By Cynthia Jarboe

6 minutes
CUES managing editor and publisher Theresa Witham
Article

Cards, Mergers and Finding the Talent to Keep You Running
Cards, Mergers and Finding the Talent to Keep You Running
By Theresa Witham

3 minutes
woman in red dress holding colorful shopping bags and a smartphone
Article

Digital Card Issuance
Digital Card Issuance
By Stephanie Schwenn Sebring

3 minutes
Smiling Black woman using tablet in busy workplace with bright red wall
Article

Who Does Your Credit Union Buy From?
Who Does Your Credit Union Buy From?
By Lara Brecher

10 minutes
businessman pointing to 6 white circles with arrows between them
Article

Six Steps for Small CUs to Stay Independent
Six Steps for Small CUs to Stay Independent
By Richard H. Gamble

2 minutes
hands holding together many different colored cogwheels and gears
Article

Collaboration Trumps Merger
Collaboration Trumps Merger
By Richard H. Gamble

2 minutes
football team in blue and white uniforms playing offense
Article

Switching Back to Offense for Mergers
Switching Back to Offense for Mergers
By Richard H. Gamble

10 minutes
businessman and businesswoman shaking hands in meeting room overlooking cityscape overlayed with digital network points
Article

The Social Media Recruiting Connection
The Social Media Recruiting Connection
By Diane Franklin

4 minutes