CEO/President | CU Management

CEO/President

glowing white robotic hand typing on a laptop keyboard

Article

July 01, 2022

AI Becomes Productive

AI Becomes Productive

by Richard H. Gamble

12 minutes

person interacts with smartphone projecting glowing image of a chatbot

Article

July 01, 2022

Recognizing Intentions

Recognizing Intentions

by Richard H. Gamble

2 minutes

jogger observes sun rising over horizon

Article

July 01, 2022

Effective Horizon Scanning

Effective Horizon Scanning

by Felicia Hudson Hannafan

6 minutes

woman shields eyes while looking out over water at sun over horizon

Article

July 01, 2022

Five Success Tips for Horizon Scans

Five Success Tips for Horizon Scans

by Kirk Leverington, MBA, CMC

2 minutes

confident smiling businesswoman stands in front of row of job candidates who are holding question marks in front of their faces

Article

July 01, 2022

Increased Focus on Succession Planning

Increased Focus on Succession Planning

by Diane Franklin

11 minutes

smiling young businesswoman crosses arms and stands in front of group of diverse job candidates

Article

July 01, 2022

Making a Succession Announcement

Making a Succession Announcement

by Diane Franklin

2 minutes

number 12 baseball player holding baseball bat pumps fists in victory in front of stadium crowd

Article

July 01, 2022

How Credit Unions Can Hit More Lending Home Runs

How Credit Unions Can Hit More Lending Home Runs

by Celia Shatzman

5 minutes

wooden blocks with up arrows and word inflation stacked into a staircase

Article

July 01, 2022

Grow Loans During Inflation

Grow Loans During Inflation

by Stephenie Williams

3 minutes

CUES managing editor and publisher Theresa Witham

Article

July 01, 2022

Staying Strategic

Staying Strategic

by Theresa Witham

3 minutes

Laura Lynch video landing page tile

Video

July 01, 2022

How Can Credit Unions Best Prepare for a Vote at a Virtual Meeting?

How Can Credit Unions Best Prepare for a Vote at a Virtual Meeting?

2:13

Black real estate agent shows home to a Black family

Article

July 01, 2022

Diversity Insight: Addressing Racial Bias in the Home Appraisal Industry

Diversity Insight: Addressing Racial Bias in the Home Appraisal Industry

by Tyreo Harrison

4 minutes

hand with light bulb in front of map of Africa

Article

June 30, 2022

Everyone Learns When African and U.S. Credit Union People Get Together

Everyone Learns When African and U.S. Credit Union People Get Together

by Angela Prestil, I-CUDE, CUDE, ADE, AADE , by Katy Zaleski, CUDE, ADE

5 minutes

asian woman speaks to AI on her phone

Blog

June 29, 2022

The Increasing Chatter Around Conversational AI

The Increasing Chatter Around Conversational AI

by Connor Heaton

3 minutes

consumer using smartphone to indicate 100% satisfaction with green meter and smiley face

Article

June 29, 2022

Why Should Credit Unions Prioritize Member Retention?

Why Should Credit Unions Prioritize Member Retention?

5 minutes

businessperson shaking hands over a table

Article

June 28, 2022

Good Governance: How Using a Recruiter Can Boost Board Succession Planning Efforts

Good Governance: How Using a Recruiter Can Boost Board Succession Planning Efforts

by Gisèle Manole

4 minutes

Bolun Li landing page tile

Video

June 27, 2022

Two Things Gen Z Wants From Credit Unions

Two Things Gen Z Wants From Credit Unions

5:51

education concept laptop icons

Blog

June 27, 2022

Purposeful Talent Development: Why Credit Unions Should Offer Continuing Education for Employees

Purposeful Talent Development: Why Credit Unions Should Offer Continuing Education for Employees

by Pam Cohen

5 minutes

people lined up holding hands on blue sky

Article

June 27, 2022

USF FCU’s Strategic Planning Process Promotes Alignment

USF FCU’s Strategic Planning Process Promotes Alignment

by Felicia Hudson Hannafan

4 minutes

Asian executive thinking with laptop

Article

June 24, 2022

The Playbook: Learn to Think Like a C-Suite Executive

The Playbook: Learn to Think Like a C-Suite Executive

by John Pembroke

4 minutes

Bill Handel landing page tile

Podcast

June 23, 2022

The Big Opportunity to Reduce Friction Across the Credit Union

The Big Opportunity to Reduce Friction Across the Credit Union

by Bill Handel

31:48

meter for shaking up and disuption

Article

June 23, 2022

CFPB Poised to Shake Up Competition for Consumers

CFPB Poised to Shake Up Competition for Consumers

by Paul Davis

3 minutes

digital illustration of two cute AI chatbots interacting with software and saying H

Article

June 22, 2022

Tech Time: Is Integrating Conversational AI Into Your MX Flow Worth It?

Tech Time: Is Integrating Conversational AI Into Your MX Flow Worth It?

by Bill Schwaab

4 minutes

Angela Prestil VC landing page tile

Video

June 21, 2022

Leading With Empathy

Leading With Empathy

by Angela Prestil, I-CUDE, CUDE, ADE, AADE

1:01:27

driving a car pushing the eco button

Blog

June 22, 2022

It’s Time to Let Digital Drive Purpose-Driven Banking

It’s Time to Let Digital Drive Purpose-Driven Banking

by Chris Skinner

3 minutes

young woman wearing headset

Article

June 21, 2022

Fifteen Cloud Contact Center Security Essentials for Credit Unions

Fifteen Cloud Contact Center Security Essentials for Credit Unions

by Andrew Casson

5 minutes

Garrick Throckmorton video landing tile

Video

June 20, 2022

The Importance of Agile Plans

The Importance of Agile Plans

by Garrick Throckmorton, SHRM-CP, CSME

2:40

mature executives leads work meeting with team

Article

June 20, 2022

Lending Perspectives: It’s Time to Work on Your Business Model

Lending Perspectives: It’s Time to Work on Your Business Model

by Bill Vogeney

8 minutes

woman sitting in front of yellow background with API graphic

Article

June 17, 2022

Lenders Find the Right Connections for a Modern User Experience

Lenders Find the Right Connections for a Modern User Experience

by Origence

3 minutes

striped cat who made a mistake covering its face in shame

Article

June 15, 2022

Leadership Matters: An Actionable Solution to the Mistakes Leaders Make

Leadership Matters: An Actionable Solution to the Mistakes Leaders Make

by Dan Rockwell

2 minutes

businessman selects smiley face

Blog

June 15, 2022

A Differentiated Experience Is the Foundation of Your Fintech Strategy

A Differentiated Experience Is the Foundation of Your Fintech Strategy

by Andrew Casson

4 minutes

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