New/Aspiring Manager | CU Management

New/Aspiring Manager

Jennifer McHugh of Royal Credit Union

Article

December 01, 2021

Leadership That Inspires and Empowers

Leadership That Inspires and Empowers

by Diane Franklin

7 minutes

woman holiday shopping with packages and snow

Article

November 29, 2021

‘Tis the Season to Buy Now, Pay Later

‘Tis the Season to Buy Now, Pay Later

by GoCardless

3 minutes

Laptop with binary computer code and Canada flag on the screen

Article

November 25, 2021

Cybersecurity in Canadian Credit Unions

Cybersecurity in Canadian Credit Unions

by David Israelson

8 minutes

national day of truth and reconciliation with a maple leaf in white text on an orange background

Article

November 25, 2021

Charting a Credit Union Path to Economic Reconciliation

Charting a Credit Union Path to Economic Reconciliation

by Art Chamberlain

12 minutes

person using laptop with black balloons

Article

November 19, 2021

From John: A Party Plus a Plan for Talent Development

From John: A Party Plus a Plan for Talent Development

by John Pembroke

2 minutes

Alex Hsu

Podcast

November 19, 2021

Leadership and Learning Are Indispensable to One Another

Leadership and Learning Are Indispensable to One Another

by Alex Hsu, CCM

15:21

tomato and pepper with key to unlock secret ingredient

Article

November 17, 2021

Leadership Matters: Resilience Is a Secret Ingredient to Successfully Navigating Change

Leadership Matters: Resilience Is a Secret Ingredient to Successfully Navigating Change

by Jeff Skipper

6 minutes

digital handshake

Blog

November 17, 2021

Winning Employee Buy-In for a Fintech Strategy

Winning Employee Buy-In for a Fintech Strategy

by Paul Davis

2 minutes

credit card connects with smartphone

Article

November 16, 2021

Digital Card Services Enable Credit Unions to Meet Members Where They Are–on Their Devices

Digital Card Services Enable Credit Unions to Meet Members Where They Are–on Their Devices

by Randy Piatt

4 minutes

happy black gen z in jeans jacket and glasses

Blog

November 15, 2021

Generation Z and the Financial Institution Path to Life Insurance

Generation Z and the Financial Institution Path to Life Insurance

by Sally Dickter

4 minutes

illustration of one employee leaving and another coming to chair in office

Article

November 12, 2021

What Can Credit Union Leaders Do to Mitigate ‘The Turnover Tsunami’?

What Can Credit Union Leaders Do to Mitigate ‘The Turnover Tsunami’?

by Lin Grensing-Pophal, SPHR

12 minutes

White and black male coworkers shake hands and smile at each other holding cups of coffee in an office

Article

November 10, 2021

NextGen Know-How: Demonstrate Gratitude to Your Employees

NextGen Know-How: Demonstrate Gratitude to Your Employees

by Laurie Maddalena, MBA, CSP, CPCC

4 minutes

why text on a blue background

Article

November 09, 2021

Six Often-Overlooked Reasons a Tracked CPI Program is Better

Six Often-Overlooked Reasons a Tracked CPI Program is Better

by Loren Shelton

3 minutes

white clock and credit card on blue and pink

Article

November 08, 2021

Upgrading Your Branch for the On-Demand Consumer

Upgrading Your Branch for the On-Demand Consumer

by Rob Dixon

3 minutes

wooden people with a colorful one

Blog

November 08, 2021

When You’re the ‘First’ or the ‘Only' at the Leadership Table

When You’re the ‘First’ or the ‘Only' at the Leadership Table

by Lisa Hochgraf

4 minutes

go-go-go written on white arrow

Article

November 05, 2021

Diversity Insight: 5 Powerful Ways to Take REAL Action

Diversity Insight: 5 Powerful Ways to Take REAL Action

by Center for Creative Leadership

7 minutes

diverse team thumbs up

Blog

November 03, 2021

The Power of Working Agreements

The Power of Working Agreements

3 minutes

JC Quintana landing page tile

Video

November 02, 2021

Building Transformative Business Relationships

Building Transformative Business Relationships

1:07:51

CUES managing editor and publisher Theresa Witham

Article

November 01, 2021

Getting Real About the Hard Stuff

Getting Real About the Hard Stuff

by Theresa Witham

4 minutes

Manley Feinberg video landing tile

Video

November 01, 2021

How Leaders Can Build Momentum in the Face of Chaos

How Leaders Can Build Momentum in the Face of Chaos

by Manley Feinberg

10:09

Andy Saner landing page tile

Podcast

October 27, 2021

How to Better Engage Members at the Critical Moment of Account Opening

How to Better Engage Members at the Critical Moment of Account Opening

by Andy Saner

23:08

scammer in mask and hoodie with phone and laptop

Blog

October 26, 2021

Three Scams for Your Staff to Know About and Help Members Avoid

Three Scams for Your Staff to Know About and Help Members Avoid

2 minutes

road leading to 2022 with a pretty sky

Article

October 25, 2021

From John: Your 2022 Talent Road Map

From John: Your 2022 Talent Road Map

by John Pembroke

4 minutes

red arrowing moving toward target

Blog

October 25, 2021

Purposeful Talent Development: Staying Current Is a Moving Target

Purposeful Talent Development: Staying Current Is a Moving Target

by Matthew J. Painter, Ph.D.

8 minutes

map of African magnifier over Kenya

Article

October 21, 2021

School Improvements and New Library Boost Success of Kenyan Students with Special Needs

School Improvements and New Library Boost Success of Kenyan Students with Special Needs

by Lisa Hochgraf

5 minutes

data specialists working in the server room

Article

October 19, 2021

The Poor, Misunderstood Data Center of Excellence

The Poor, Misunderstood Data Center of Excellence

by Emily Engstrom

3 minutes

man walking toward a light that's an up arrow on technology background

Blog

October 18, 2021

Opening the Possibilities of Open Banking

Opening the Possibilities of Open Banking

by Bill Phillips

4 minutes

an abstract economic chart with an arrow

Article

October 18, 2021

Lending Perspectives: What an Economist Knows About Risk-Based Lending That You Don’t

Lending Perspectives: What an Economist Knows About Risk-Based Lending That You Don’t

by Bill Vogeney

6 minutes

man with tablet and online shopping and payment icons

Article

October 15, 2021

Protecting Faster Payments and Addressing Nacha Compliance

Protecting Faster Payments and Addressing Nacha Compliance

by Ted Kirk

3 minutes

two business men disagree

Blog

October 13, 2021

A Loss of $7,227 Per ‘People Problem’ Per Day

A Loss of $7,227 Per ‘People Problem’ Per Day

by Lisa Hochgraf

2 minutes

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