Credit Union Operations | CU Management

Operations

Alex Hsu

Podcast

November 19, 2021

Leadership and Learning Are Indispensable to One Another

Leadership and Learning Are Indispensable to One Another

15:21

tomato and pepper with key to unlock secret ingredient

Article

November 17, 2021

Leadership Matters: Resilience Is a Secret Ingredient to Successfully Navigating Change

Leadership Matters: Resilience Is a Secret Ingredient to Successfully Navigating Change

Jeff Skipper

6 minutes

digital handshake

Blog

November 17, 2021

Winning Employee Buy-In for a Fintech Strategy

Winning Employee Buy-In for a Fintech Strategy

Paul Davis

2 minutes

credit card connects with smartphone

Article

November 16, 2021

Digital Card Services Enable Credit Unions to Meet Members Where They Are–on Their Devices

Digital Card Services Enable Credit Unions to Meet Members Where They Are–on Their Devices

Randy Piatt

4 minutes

electric car at charging station

Article

November 15, 2021

Lending Perspectives: Have Credit Unions Reached Peak Growth for Auto Loans?

Lending Perspectives: Have Credit Unions Reached Peak Growth for Auto Loans?

5 minutes

man pressing economic restart button

Article

November 11, 2021

CFO Focus: Economic Outlook for Lending in the Coming Year

CFO Focus: Economic Outlook for Lending in the Coming Year

Richard H. Gamble

4 minutes

why text on a blue background

Article

November 09, 2021

Six Often-Overlooked Reasons a Tracked CPI Program is Better

Six Often-Overlooked Reasons a Tracked CPI Program is Better

Loren Shelton

3 minutes

white clock and credit card on blue and pink

Article

November 08, 2021

Upgrading Your Branch for the On-Demand Consumer

Upgrading Your Branch for the On-Demand Consumer

Rob Dixon

3 minutes

purple head and pink head with swirly lines between them

Article

November 03, 2021

Developing Empathy Skills to Assist Members

Developing Empathy Skills to Assist Members

Alison Barksdale

5 minutes

JC Quintana landing page tile

Video

November 02, 2021

Building Transformative Business Relationships

Building Transformative Business Relationships

1:07:51

workers at the top of a utility pole making repairs with digital image of power grid in background

Article

October 29, 2021

Protecting Key Pathways

Protecting Key Pathways

Richard H. Gamble

10 minutes

people climbing on a high ropes obstacle course with blue sky and fluffy clouds in the background

Article

November 01, 2021

Master the Regulatory Obstacle Course

Master the Regulatory Obstacle Course

Art Chamberlain

9 minutes

green digital heart made of 1s and 0s

Article

November 01, 2021

Amazing Engagement

Amazing Engagement

Stephanie Schwenn Sebring

3 minutes

businessman facing away from camera interacts with digital interface representing networks and devices overlaying cityscape

Article

November 01, 2021

The Digital Transformation

The Digital Transformation

Stephanie Schwenn Sebring

14 minutes

Andy Saner landing page tile

Podcast

October 27, 2021

How to Better Engage Members at the Critical Moment of Account Opening

How to Better Engage Members at the Critical Moment of Account Opening

Andy Saner

23:08

image of a glowing computer server overlaid with connected network of icons representing technology architecture and infrastructure

Article

October 27, 2021

Tech Time: FFIEC’s Revised Architecture, Infrastructure and Operations Booklet

Tech Time: FFIEC’s Revised Architecture, Infrastructure and Operations Booklet

5 minutes

scammer in mask and hoodie with phone and laptop

Blog

October 26, 2021

Three Scams for Your Staff to Know About and Help Members Avoid

Three Scams for Your Staff to Know About and Help Members Avoid

2 minutes

Joe Kennerson Video landing tile

Video

October 25, 2021

Ideas for Asset/Liability Committees Dealing With Margin Pressure

Ideas for Asset/Liability Committees Dealing With Margin Pressure

7:05

businessman holding abstract line drawings of a network

Article

October 22, 2021

What’s a Digital Lending Ecosystem and Why Should Credit Unions Care?

What’s a Digital Lending Ecosystem and Why Should Credit Unions Care?

Alex Johnson

2 minutes

woman touching fintech technology selector with finger

Blog

October 20, 2021

Six Steps for How Credit Unions Should Explore Fintech

Six Steps for How Credit Unions Should Explore Fintech

Paul Davis

2 minutes

data specialists working in the server room

Article

October 19, 2021

The Poor, Misunderstood Data Center of Excellence

The Poor, Misunderstood Data Center of Excellence

Emily Engstrom

3 minutes

man walking toward a light that's an up arrow on technology background

Blog

October 18, 2021

Opening the Possibilities of Open Banking

Opening the Possibilities of Open Banking

Bill Phillips

4 minutes

an abstract economic chart with an arrow

Article

October 18, 2021

Lending Perspectives: What an Economist Knows About Risk-Based Lending That You Don’t

Lending Perspectives: What an Economist Knows About Risk-Based Lending That You Don’t

6 minutes

man with tablet and online shopping and payment icons

Article

October 15, 2021

Protecting Faster Payments and Addressing Nacha Compliance

Protecting Faster Payments and Addressing Nacha Compliance

Ted Kirk

3 minutes

businessman thinking about and comparing two documents

Article

October 14, 2021

CFO Focus: A Tale of Two Models

CFO Focus: A Tale of Two Models

Kylee Wooten

3 minutes

executive slides button to turn on insurance

Article

October 11, 2021

What to Look for in a CPI Provider

What to Look for in a CPI Provider

Loren Shelton

5 minutes

fingerprint and lock in a swirl with woman

Article

October 07, 2021

How to Authenticate New and Existing Members

How to Authenticate New and Existing Members

Ann Davidson

2 minutes

call center worker with headset and computer

Blog

October 06, 2021

Transform Member Engagement by Reshaping the Employee Experience

Transform Member Engagement by Reshaping the Employee Experience

Sidra Berman

5 minutes

African-American kid with backpack and credit card

Article

October 06, 2021

2021 Back-to-School Credit and Debit Card Spending Up

2021 Back-to-School Credit and Debit Card Spending Up

Kenna Smith

4 minutes

blue access button on computer keyboard

Article

October 04, 2021

Addressing Insider Threats

Addressing Insider Threats

Adarsh Mantravadi

3 minutes

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