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overhead view of a woman using a chat or instant messaging app on her smartphone
Article
June 29, 2021
Credit Unions Should Bank on Chat
Credit Unions Should Bank on Chat
Credit Unions Should Bank on Chat
By Andreas Suma

4 minutes
illustration of six different diverse women standing with hands on their hips
Article
June 25, 2021
Elevating Female Voices
Elevating Female Voices
Elevating Female Voices
By Lena Giakoumopoulos

4 minutes
Alyssa Guillory of Unity One Credit Union
Article
June 25, 2021
Holding Women Aloft
Holding Women Aloft
Holding Women Aloft
By Pamela Mills-Senn

4 minutes
diverse group of women with arms around each other being supportive
Article
June 25, 2021
Supporting Women Through Every Life Stage
Supporting Women Through Every Life Stage
Supporting Women Through Every Life Stage
By Annette Kim

10 minutes
hands balancing pink and blue people figures on equal gender seesaw
Article
June 25, 2021
Parity in the Boardroom Takes Patience, Planning and Process
Parity in the Boardroom Takes Patience, Planning and Process
Parity in the Boardroom Takes Patience, Planning and Process
By Jennie Boden

4 minutes
marijuana plant with white arrow going up
Article
June 24, 2021
The Biggest Benefits of Responsibly Banking High-Risk Businesses
The Biggest Benefits of Responsibly Banking High-Risk Businesses
The Biggest Benefits of Responsibly Banking High-Risk Businesses
By Carmella Murphy

6 minutes
businessman using artificial intelligence interface to analyze operations data
Article
June 23, 2021
Tech Time: How to Leverage AIOps to Deliver a Personalized and Secure Member Experience
Tech Time: How to Leverage AIOps to Deliver a Personalized and Secure Member Experience
Tech Time: How to Leverage AIOps to Deliver a Personalized and Secure Member Experience
By George Thangadurai

4 minutes
bowling ball makes impact with pins for a strike
Blog
June 23, 2021
Prepare for the Impact of Big Change
Prepare for the Impact of Big Change
Prepare for the Impact of Big Change
By c. myers

4 minutes
Deedee and Peter Myers podcast landing tile
Podcast
June 22, 2021
Merge for the Right Reasons
Merge for the Right Reasons
Merge for the Right Reasons
By Deedee Myers, Ph.D., Peter Myers

24:01
African-American businesswoman wearing glasses using a tablet
Article
June 22, 2021
Good Governance: A ‘Digital-First’ Director & Officer Questionnaire Process
Good Governance: A ‘Digital-First’ Director & Officer Questionnaire Process
Good Governance: A ‘Digital-First’ Director & Officer Questionnaire Process
By Adarsh Mantravadi

4 minutes
mindset word wood letters with lightbulb
Article
June 21, 2021
Lending Perspectives: Adopting a Marginal Pricing Mindset
Lending Perspectives: Adopting a Marginal Pricing Mindset
Lending Perspectives: Adopting a Marginal Pricing Mindset
By Bill Vogeney

5 minutes
woman doing banking with smartphone in coffee house
Whitepaper
June 21, 2021
Personalized Digital Banking
Personalized Digital Banking
Personalized Digital Banking
By Alogent

2 minutes
needle in a haystack
Blog
June 21, 2021
How to Find Employees in a Tough Market 
How to Find Employees in a Tough Market 
How to Find Employees in a Tough Market 
By Meridith Elliott Powell

6 minutes
businesswoman in a boardroom meeting
Article
June 21, 2021
Board Chair Term Limits and Succession Planning
Board Chair Term Limits and Succession Planning
Board Chair Term Limits and Succession Planning
By Quantum Governance, Rotman School of Management

2 minutes
person in plaid shirt elbow bumps person in gold sweater in pandemic greeting
Article
June 17, 2021
Inside Marketing: Keeping the Member Experience Golden Throughout the Pandemic
Inside Marketing: Keeping the Member Experience Golden Throughout the Pandemic
Inside Marketing: Keeping the Member Experience Golden Throughout the Pandemic
By Erica Taylor

3 minutes
businessperson’s hand reaching out to place or pull a wooden block from a Jenga game tower
Blog
June 16, 2021
Helping Hands for ERM
Helping Hands for ERM
Helping Hands for ERM
By Diane Franklin

2 minutes
two cards in fender bender accident
Article
June 15, 2021
Why Tracked Collateral Protection Insurance Programs Are Better
Why Tracked Collateral Protection Insurance Programs Are Better
Why Tracked Collateral Protection Insurance Programs Are Better
By Charlie Miller

4 minutes
presenter in front of screen in conference room
Blog
June 14, 2021
Two Tips for Returning to In-Person Learning
Two Tips for Returning to In-Person Learning
Two Tips for Returning to In-Person Learning
By Sara Dyer

2 minutes
Steve Morrissette video landing tile
Video
June 14, 2021
Strategic Best Practices and the Needs of Our Credit Union
Strategic Best Practices and the Needs of Our Credit Union
Strategic Best Practices and the Needs of Our Credit Union
By Steve Morrissette

5:13
customer service ai chatbot concept
Article
June 11, 2021
CUSO Posh Poised to Produce Better Bots for Credit Unions
CUSO Posh Poised to Produce Better Bots for Credit Unions
CUSO Posh Poised to Produce Better Bots for Credit Unions
By Richard H. Gamble

8 minutes
red balloon lifts paper boat out of a sea filled with boats
Blog
June 09, 2021
Recent NCUA Derivatives Ruling is a Game-Changer for Many Credit Unions
Recent NCUA Derivatives Ruling is a Game-Changer for Many Credit Unions
Recent NCUA Derivatives Ruling is a Game-Changer for Many Credit Unions
By Phil Lucas

4 minutes
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