Articles

wooden blocks of houses and the year 2021
Article

Six Strategies to Make the Most of Lending in the Coming Year
Six Strategies to Make the Most of Lending in the Coming Year
By Karen Bankston

6 minutes
Jimmy Stewart figure in front of Bedford Falls sign from It’s a Wonderful Life
Article

It’s a Wonderful Credit Union Life
It’s a Wonderful Credit Union Life
By Trace Ledbetter

5 minutes
2020 CUES Awards
Article

CUES Honors Six During Online Celebration
CUES Honors Six During Online Celebration
By Theresa Witham

5 minutes
five smiling engaged people of diverse ethnic backgrounds
Article

Inside Marketing: The 5 Elements of Digital Member Engagement
Inside Marketing: The 5 Elements of Digital Member Engagement
By Todd Robertson

5 minutes
female manager shaking hand to congratulate female employee
Article

NextGen Know-How: Can a Leader Be Kind and Effective?
NextGen Know-How: Can a Leader Be Kind and Effective?
By Laurie Maddalena, MBA, CSP, CPCC

3 minutes
view of screen with diverse people
Article

From John: Solid Online Learning Promotes Diversity
From John: Solid Online Learning Promotes Diversity
By John Pembroke

2 minutes
female car salesperson holding arm out by car
Article

Lending Perspectives: Tips for Making Your Auto Loan Approach COVID-19 Proof
Lending Perspectives: Tips for Making Your Auto Loan Approach COVID-19 Proof
By Bill Vogeney

7 minutes
confident woman pushing back at pointing fingers
Article

Four Questions to Answer Before Switching Directors and Officers Liability Insurance Policies
Four Questions to Answer Before Switching Directors and Officers Liability Insurance Policies
By Mike Hoover

5 minutes
colorful group of people
Article

Check Fraud Detection Training
Check Fraud Detection Training
By Advanced Fraud Solutions

1 minute
woman pouring morning coffee
Article

CFO Focus: Analytics Tech Lightens the Load of Morning Chores
CFO Focus: Analytics Tech Lightens the Load of Morning Chores
By Brian Bodell

2 minutes
African American man in self reflection
Article

From the Editor: Leadership Starts With Self-Reflection
From the Editor: Leadership Starts With Self-Reflection
By Theresa Witham

4 minutes
woman using a smartphone to make a payment
Article

Five Reasons Why Credit Unions Need to Be In Real-Time Payments
Five Reasons Why Credit Unions Need to Be In Real-Time Payments
By Lou Grilli

4 minutes
UW CU mural outside State Street branch
Article

Diversity Insight: Using Public Art to Promote Equity, Inclusion and Racial Justice
Diversity Insight: Using Public Art to Promote Equity, Inclusion and Racial Justice
By Sheila Milton

5 minutes
crafting a business purpose statement
Article

Position Beyond Dollars and Cents to Grow Loans and Deposits by Banking on Purpose
Position Beyond Dollars and Cents to Grow Loans and Deposits by Banking on Purpose
By James Robert Lay

9 minutes
young woman sitting in blue chair ponders illustration of high credit score
Article

Loan Zone: Do Credit Scores Offer an Accurate Picture of Risk Today?
Loan Zone: Do Credit Scores Offer an Accurate Picture of Risk Today?
By Suchit Shah

5 minutes
digital illustration of robot projecting from laptop computer screen processing data
Article

HR Answers: Leveraging AI to Its Full Potential
HR Answers: Leveraging AI to Its Full Potential
By Dan Michaeli

4 minutes
wooden ruler with word metrics
Article

The CEO’s Annual Review in a Crisis
The CEO’s Annual Review in a Crisis
By Tim Harrington, Kevin Smith

3 minutes
man wrings excess liquid out of a rag
Article

Commit to a Long-Term Plan for Excess Liquidity
Commit to a Long-Term Plan for Excess Liquidity
By Bruce Bauer

4 minutes
Runner stands on one leg while stretching at sunrise
Article

Compliance: Stay Agile and Prepared
Compliance: Stay Agile and Prepared
By Richard H. Gamble

10 minutes
white paper boats going in different direction than bigger blue paper boat with drawing of light bulb above it
Article

Pandemic Pushes Innovation on Delivering Existing Promises
Pandemic Pushes Innovation on Delivering Existing Promises
By Art Chamberlain

3 minutes
silhouettes of a team of people looking down together in front of an orange sky
Article

Efficient Compliance Staffing as the Pandemic Plays Out
Efficient Compliance Staffing as the Pandemic Plays Out
By Richard H. Gamble

3 minutes
colorful blocks and cubes labeled with technology and programming language names connected together on top of laptop keyboard
Article

The Connective Power of APIs
The Connective Power of APIs
By Stephanie Schwenn Sebring

3 minutes
young Asian woman wearing mask holds smartphone up to payment kiosk at store
Article

Payment Lessons From the Pandemic
Payment Lessons From the Pandemic
By Karen Bankston

15 minutes
woman holding cupping hands around ear to listen through hole in yellow paper background
Article

Listening for Innovative Ideas
Listening for Innovative Ideas
By Art Chamberlain

8 minutes
CUES Board Chari Kelly Marshall
Article

Paddling Faster Than the Currents of Change
Paddling Faster Than the Currents of Change
By Diane Franklin

9 minutes
pair of blue Adirondack chairs on wooden deck facing blue sky
Article

Strengthen Employee Relationships Across Generations
Strengthen Employee Relationships Across Generations
By Michael Conte

10 minutes
CUES managing editor and publisher Theresa Witham
Article

Develop the Habit of Regularly Learning
Develop the Habit of Regularly Learning
By Theresa Witham

2 minutes
employee works on floor with laptop next to lounging cat and surrounded by papers
Article

Managing Hybrid Work for the Long Term
Managing Hybrid Work for the Long Term
By Kal Majmundar

5 minutes
blue button on a blue shirt
Article

Buttoning Down Compliance Using Automation
Buttoning Down Compliance Using Automation
By Richard H. Gamble

3 minutes
woman using laptop to shop for a home
Article

The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise
The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise
By Steve Hewins

4 minutes