Articles

UW CU mural outside State Street branch
Article

Diversity Insight: Using Public Art to Promote Equity, Inclusion and Racial Justice
Diversity Insight: Using Public Art to Promote Equity, Inclusion and Racial Justice
By Sheila Milton

5 minutes
crafting a business purpose statement
Article

Position Beyond Dollars and Cents to Grow Loans and Deposits by Banking on Purpose
Position Beyond Dollars and Cents to Grow Loans and Deposits by Banking on Purpose
By James Robert Lay

9 minutes
young woman sitting in blue chair ponders illustration of high credit score
Article

Loan Zone: Do Credit Scores Offer an Accurate Picture of Risk Today?
Loan Zone: Do Credit Scores Offer an Accurate Picture of Risk Today?
By Suchit Shah

5 minutes
digital illustration of robot projecting from laptop computer screen processing data
Article

HR Answers: Leveraging AI to Its Full Potential
HR Answers: Leveraging AI to Its Full Potential
By Dan Michaeli

4 minutes
wooden ruler with word metrics
Article

The CEO’s Annual Review in a Crisis
The CEO’s Annual Review in a Crisis
By Tim Harrington, Kevin Smith

3 minutes
man wrings excess liquid out of a rag
Article

Commit to a Long-Term Plan for Excess Liquidity
Commit to a Long-Term Plan for Excess Liquidity
By Bruce Bauer

4 minutes
Runner stands on one leg while stretching at sunrise
Article

Compliance: Stay Agile and Prepared
Compliance: Stay Agile and Prepared
By Richard H. Gamble

10 minutes
white paper boats going in different direction than bigger blue paper boat with drawing of light bulb above it
Article

Pandemic Pushes Innovation on Delivering Existing Promises
Pandemic Pushes Innovation on Delivering Existing Promises
By Art Chamberlain

3 minutes
silhouettes of a team of people looking down together in front of an orange sky
Article

Efficient Compliance Staffing as the Pandemic Plays Out
Efficient Compliance Staffing as the Pandemic Plays Out
By Richard H. Gamble

3 minutes
colorful blocks and cubes labeled with technology and programming language names connected together on top of laptop keyboard
Article

The Connective Power of APIs
The Connective Power of APIs
By Stephanie Schwenn Sebring

3 minutes
young Asian woman wearing mask holds smartphone up to payment kiosk at store
Article

Payment Lessons From the Pandemic
Payment Lessons From the Pandemic
By Karen Bankston

15 minutes
woman holding cupping hands around ear to listen through hole in yellow paper background
Article

Listening for Innovative Ideas
Listening for Innovative Ideas
By Art Chamberlain

8 minutes
CUES Board Chari Kelly Marshall
Article

Paddling Faster Than the Currents of Change
Paddling Faster Than the Currents of Change
By Diane Franklin

9 minutes
pair of blue Adirondack chairs on wooden deck facing blue sky
Article

Strengthen Employee Relationships Across Generations
Strengthen Employee Relationships Across Generations
By Michael Conte

10 minutes
CUES managing editor and publisher Theresa Witham
Article

Develop the Habit of Regularly Learning
Develop the Habit of Regularly Learning
By Theresa Witham

2 minutes
employee works on floor with laptop next to lounging cat and surrounded by papers
Article

Managing Hybrid Work for the Long Term
Managing Hybrid Work for the Long Term
By Kal Majmundar

5 minutes
blue button on a blue shirt
Article

Buttoning Down Compliance Using Automation
Buttoning Down Compliance Using Automation
By Richard H. Gamble

3 minutes
woman using laptop to shop for a home
Article

The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise
The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise
By Steve Hewins

4 minutes
woman using a mobile smartphone on wooden table at night
Article

Tech Time: How to Successfully Implement a Digital Solution
Tech Time: How to Successfully Implement a Digital Solution
By George Morelli, Jessica Pinkston

4 minutes
person in white sweater checking Apple Watch displaying colorful icons
Article

Pandemic as Prelude to Payment Revolution
Pandemic as Prelude to Payment Revolution
By Karen Bankston

5 minutes
large colorful light bulb sketch above the head of a boardroom table
Article

Good Governance: Reimagining Your Board Meetings
Good Governance: Reimagining Your Board Meetings
By Jennie Boden

4 minutes
laptop on wood table with 2021 coming out of it and leading to a lightbulb
Article

Our Members’ Focus Has Changed And So Must Ours
Our Members’ Focus Has Changed And So Must Ours
By Amy Herbig

9 minutes
man with $100 bills, a house and a heart
Article

Six Ways Credit Unions Can Capitalize on the Refi Boom
Six Ways Credit Unions Can Capitalize on the Refi Boom
By Stephanie Vozza

5 minutes
man making online payment using credit card with U.S. flag keyboard
Article

How the Election Will Impact 2021 Payments Strategy
How the Election Will Impact 2021 Payments Strategy
By Myron Schwarcz

3 minutes
calendar with election day marked surrounded by U.S. flag and surgical mask
Article

U.S. Credit Unions Support Staff and Community Members in Voting This Fall
U.S. Credit Unions Support Staff and Community Members in Voting This Fall
By Lisa Hochgraf

5 minutes
athlete exercising with a yellow kettlebell
Article

Leadership Matters: Enhance Strengths or Improve Weaknesses?
Leadership Matters: Enhance Strengths or Improve Weaknesses?
By Tim Tolliver

4 minutes
contact methods including phone, email and chat
Article

Four Reasons Credit Unions Should Modernize Member Communication
Four Reasons Credit Unions Should Modernize Member Communication
By Steve Comer

4 minutes
customer and car salesperson wearing masks bump elbows
Article

Lending Perspectives: Is Your Auto Lending Strategy ‘COVID-19 Proof’?
Lending Perspectives: Is Your Auto Lending Strategy ‘COVID-19 Proof’?
By Bill Vogeney

5 minutes
football coach pumping fist
Article

From John: Win With Your Team With Learning This Month
From John: Win With Your Team With Learning This Month
By John Pembroke

2 minutes
child in window holding up colored drawing of rainbow of hope
Article

Inside Marketing: Inspiring Hope in 2020 and Beyond
Inside Marketing: Inspiring Hope in 2020 and Beyond
By Amber Bush

4 minutes