CEO/President | CU Management

CEO/President

Jeff Mortenson podcast landing tile

Podcast

November 05, 2020

How Credit Unions Can Be Even More Empathetic and Effective in Their Collections

How Credit Unions Can Be Even More Empathetic and Effective in Their Collections

by Jeff Mortenson

16:43

diverse volunteers in white volunteer shirts pointing

Blog

November 04, 2020

Five DE&I Advocates Who Are Changing Lives and Communities

Five DE&I Advocates Who Are Changing Lives and Communities

by Jason Harpenau

4 minutes

digital illustration of robot projecting from laptop computer screen processing data

Article

November 03, 2020

HR Answers: Leveraging AI to Its Full Potential

HR Answers: Leveraging AI to Its Full Potential

by Dan Michaeli

4 minutes

scissors on a red background

Blog

November 02, 2020

Expenses Need To Be Cut, But Not In My Department

Expenses Need To Be Cut, But Not In My Department

by c. myers

3 minutes

wooden ruler with word metrics

Article

November 02, 2020

The CEO’s Annual Review in a Crisis

The CEO’s Annual Review in a Crisis

by Tim Harrington , by Kevin Smith

3 minutes

man wrings excess liquid out of a rag

Article

November 02, 2020

Commit to a Long-Term Plan for Excess Liquidity

Commit to a Long-Term Plan for Excess Liquidity

by Bruce Bauer

4 minutes

Laurie Maddalena video landing tile

Video

November 02, 2020

The Value of Kind Leadership, Even When Delivering on Difficult Decisions

The Value of Kind Leadership, Even When Delivering on Difficult Decisions

by Laurie Maddalena, MBA, CSP, CPCC

3:26

colorful blocks and cubes labeled with technology and programming language names connected together on top of laptop keyboard

Article

November 01, 2020

The Connective Power of APIs

The Connective Power of APIs

by Stephanie Schwenn Sebring

3 minutes

woman holding cupping hands around ear to listen through hole in yellow paper background

Article

November 01, 2020

Listening for Innovative Ideas

Listening for Innovative Ideas

by Art Chamberlain

8 minutes

CUES Board Chari Kelly Marshall

Article

November 01, 2020

Paddling Faster Than the Currents of Change

Paddling Faster Than the Currents of Change

by Diane Franklin

9 minutes

CUES managing editor and publisher Theresa Witham

Article

November 01, 2020

Develop the Habit of Regularly Learning

Develop the Habit of Regularly Learning

by Theresa Witham

2 minutes

blue button on a blue shirt

Article

October 30, 2020

Buttoning Down Compliance Using Automation

Buttoning Down Compliance Using Automation

by Richard H. Gamble

3 minutes

group of diverse executives looking at an illustration on the wall of a circle of paper dolls around money

Blog

October 29, 2020

Making Racial Fairness Fundamental in Lending

Making Racial Fairness Fundamental in Lending

by Kate Laud

7 minutes

gears with dollar signs and golden sparkle

Blog

October 28, 2020

Fintech’s Impact on Credit Unions

Fintech’s Impact on Credit Unions

by Ken Burns, CCE

6 minutes

woman using a mobile smartphone on wooden table at night

Article

October 28, 2020

Tech Time: How to Successfully Implement a Digital Solution

Tech Time: How to Successfully Implement a Digital Solution

by George Morelli , by Jessica Pinkston

4 minutes

business man touching red question mark

Blog

October 27, 2020

Addressing PPP Forgiveness Questions

Addressing PPP Forgiveness Questions

3 minutes

person in white sweater checking Apple Watch displaying colorful icons

Article

October 27, 2020

Pandemic as Prelude to Payment Revolution

Pandemic as Prelude to Payment Revolution

by Karen Bankston

5 minutes

large colorful light bulb sketch above the head of a boardroom table

Article

October 27, 2020

Good Governance: Reimagining Your Board Meetings

Good Governance: Reimagining Your Board Meetings

by Jennie Boden

4 minutes

yellow flowing growing up through white snow

Blog

October 26, 2020

What Are the Paradoxes Around Innovation?

What Are the Paradoxes Around Innovation?

by Linda Hill

4 minutes

Larry Sewell video landing tile

Video

October 26, 2020

How to Best Prepare to Meet With a Lawmaker

How to Best Prepare to Meet With a Lawmaker

by Larry D. Sewell

5:15

laptop on wood table with 2021 coming out of it and leading to a lightbulb

Article

October 26, 2020

Our Members’ Focus Has Changed And So Must Ours

Our Members’ Focus Has Changed And So Must Ours

by Amy Herbig

9 minutes

man with $100 bills, a house and a heart

Article

October 23, 2020

Six Ways Credit Unions Can Capitalize on the Refi Boom

Six Ways Credit Unions Can Capitalize on the Refi Boom

by Stephanie Vozza

5 minutes

student learning online from teacher shown on laptop screen

Blog

October 22, 2020

Five Ways to Get the Most Out of an Online Learning Event

Five Ways to Get the Most Out of an Online Learning Event

by Sara Dyer

4 minutes

Ancin Cooley video landing tile

Video

October 22, 2020

The Case for Strong Governance, Part 2

The Case for Strong Governance, Part 2

by Ancin Cooley, CIA, CISA

10:43

calendar with election day marked surrounded by U.S. flag and surgical mask

Article

October 22, 2020

U.S. Credit Unions Support Staff and Community Members in Voting This Fall

U.S. Credit Unions Support Staff and Community Members in Voting This Fall

by Lisa Hochgraf

5 minutes

man making online payment using credit card with U.S. flag keyboard

Article

October 22, 2020

How the Election Will Impact 2021 Payments Strategy

How the Election Will Impact 2021 Payments Strategy

by Myron Schwarcz

3 minutes

Laurie Maddalena podcast tile

Podcast

October 22, 2020

Both New and Experienced Leaders Must Be Facilitators, Not Fixers

Both New and Experienced Leaders Must Be Facilitators, Not Fixers

by Laurie Maddalena, MBA, CSP, CPCC

31:39

athlete exercising with a yellow kettlebell

Article

October 21, 2020

Leadership Matters: Enhance Strengths or Improve Weaknesses?

Leadership Matters: Enhance Strengths or Improve Weaknesses?

by Tim Tolliver

4 minutes

contact methods including phone, email and chat

Article

October 20, 2020

Four Reasons Credit Unions Should Modernize Member Communication

Four Reasons Credit Unions Should Modernize Member Communication

4 minutes

cloud with words mindset is everything and arrow, white on blue background

Blog

October 19, 2020

Purposeful Talent Development: Your Organization Needs a Growth Mindset

Purposeful Talent Development: Your Organization Needs a Growth Mindset

by Jennifer Stangl

3 minutes

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