New/Aspiring Manager | CU Management

New/Aspiring Manager

young business woman holds head as colleagues in the office hand her more and more work

Article

May 18, 2023

Overtasking the Multitasker

Overtasking the Multitasker

by Maura Keller

11 minutes

white see-saw plank balanced on a ball

Article

May 17, 2023

Leadership Matters: The Leadership See-Saw

Leadership Matters: The Leadership See-Saw

by Wanda T. Wallace, Ph.D.

4 minutes

accountant papers calculator stress

Blog

May 17, 2023

Five Signs It’s Time for Your Credit Union to Automate Month-End Close

Five Signs It’s Time for Your Credit Union to Automate Month-End Close

by Ally Mason

3 minutes

text message offering help to borrower

Article

May 16, 2023

Using Text to Improve the Collections Experience for Members and Staff

Using Text to Improve the Collections Experience for Members and Staff

by Ashish Garg

4 minutes

illustration man boomerang

Article

May 15, 2023

Lending Perspectives: The Easiest and the Hardest Thing to Do Right Now Both Have Consequences

Lending Perspectives: The Easiest and the Hardest Thing to Do Right Now Both Have Consequences

by Bill Vogeney

10 minutes

unknown call smartphone fraud

Blog

May 15, 2023

Investment and Imposter Scams: What They Are and What to Do About Them

Investment and Imposter Scams: What They Are and What to Do About Them

by Lisa Hochgraf

4 minutes

colorful brain technology airwaves

Article

May 12, 2023

How Conversational Artificial Intelligence Can Improve the Member Experience

How Conversational Artificial Intelligence Can Improve the Member Experience

by Andrew Casson

4 minutes

manicured hand trimming grass to be perfectly even with scissors

Article

May 10, 2023

NextGen Know-How: Perfectionism Can Be Destructive to Your Leadership

NextGen Know-How: Perfectionism Can Be Destructive to Your Leadership

by Laurie Maddalena, MBA, CSP, CPCC

4 minutes

diverse executives thumbs up

Blog

May 08, 2023

CUES Membership Minute: Educators Credit Union Launches ECU Level Up

CUES Membership Minute: Educators Credit Union Launches ECU Level Up

by Jimese Harkley, CUDE, J.D., SPP, CCE

4 minutes

colorful wooden meoples race

Article

May 05, 2023

Diversity Insight: Is Meritocracy Undermining Your Employees and Sabotaging Your Goals?

Diversity Insight: Is Meritocracy Undermining Your Employees and Sabotaging Your Goals?

by Amri B. Johnson

5 minutes

Bills and calculator displaying HELP

Blog

May 03, 2023

To Help Cure Delinquencies, Care Is King

To Help Cure Delinquencies, Care Is King

by Steve Castner

4 minutes

Diverse group of corporate volunteers stack hands together to kick off charitable volunteer project

Article

May 02, 2023

HR Answers: Corporate Volunteerism Trends and Volunteer Time Off

HR Answers: Corporate Volunteerism Trends and Volunteer Time Off

by Danielle Dyer

6 minutes

CUES managing editor and publisher Theresa Witham

Article

May 01, 2023

Mental Health May

Mental Health May

by Theresa Witham

3 minutes

woman in yellow sweater uses mobile tap-to-pay at a café

Article

May 01, 2023

Bills, Bills, Bills

Bills, Bills, Bills

by Celia Shatzman

8 minutes

calm woman in purple shirt closes eyes and holds hands up in meditation pose

Article

May 01, 2023

Cultivate Calm

Cultivate Calm

by Alison Barksdale

10 minutes

smiling business owner talks on phone in home office

Article

May 01, 2023

Escape the Squeeze

Escape the Squeeze

by John Meyer

7 minutes

hacker in hoodie standing in darkened office full of computers with an image of a network of connected people floating in the background

Article

May 01, 2023

Beating Back Hacks

Beating Back Hacks

by Art Chamberlain

13 minutes

asian american pacific islander month concept

Blog

May 01, 2023

Books to Read During AAPI Month

Books to Read During AAPI Month

by Theresa Witham

3 minutes

Oscar Torrealva

Video

May 01, 2023

Applying New Learning to Leading a Call Center

Applying New Learning to Leading a Call Center

by Oscar Torrealva, CEM

2:23

This branch of NIH Federal Credit Union in Maryland incorporates nature and wellness into its design to celebrate the mission and passion of healthcare workers

Article

May 01, 2023

Engaging Branches

Engaging Branches

by Amy Freed Stalzer, CAE

13 minutes

Article

April 27, 2023

Embrace Full-Population Compliance Testing to Better Serve Members

Embrace Full-Population Compliance Testing to Better Serve Members

by Rohin Tagra

4 minutes

Ginny Hutchinson

Video

April 26, 2023

Exploring Your Leadership Style

Exploring Your Leadership Style

by Ginny Hutchinson

50:07

financial analysis laptops

Blog

April 26, 2023

Why Every Credit Union Should Value and Optimize Flux Analysis

Why Every Credit Union Should Value and Optimize Flux Analysis

by Ally Mason

2 minutes

small business plan tablet coffee

Blog

April 24, 2023

What Does CFPB’s New Business Loan Data Collection Rule Mean for Credit Unions?

What Does CFPB’s New Business Loan Data Collection Rule Mean for Credit Unions?

by Jim Devine

4 minutes

fraud prevention key keyboard finger

Article

April 24, 2023

Fraud Protection Through Proactivity

Fraud Protection Through Proactivity

by Patti Reid

4 minutes

utility tool on canvas bag

Article

April 21, 2023

Valuing Versatile Talent

Valuing Versatile Talent

by Jerry Saalsaa

3 minutes

Yma Gordon

Podcast

April 20, 2023

Inspiration and Resources for Your Corporate Social Responsibility Program Launch

Inspiration and Resources for Your Corporate Social Responsibility Program Launch

by Yma Gordon

29:11

marketing PR megaphone icon over collage image of collapsing banks and crumpled dollars with down arrows and the Statue of Liberty

Article

April 20, 2023

Inside Marketing: What the Recent Bank Crisis Could Teach Credit Unions

Inside Marketing: What the Recent Bank Crisis Could Teach Credit Unions

by Katie Bartlett

4 minutes

business manager recognizes employee during meeting by shaking hands

Article

April 19, 2023

Leadership Matters: Building Morale by Building Respect

Leadership Matters: Building Morale by Building Respect

by Gregg Ward, MCEC, BCC

6 minutes

View of the back of a coach wearing a black shirt

Blog

April 19, 2023

Elevate How You Coach Your Peers and Direct Reports

Elevate How You Coach Your Peers and Direct Reports

by Garrick Throckmorton, SHRM-CP, CSME

2 minutes

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