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Steve Bugg with Michael Hersh and Jeanette Velazquez of Great Lakes Credit Union
Article
December 01, 2021
Fulfilling Its DEI Mission
Fulfilling Its DEI Mission
Fulfilling Its DEI Mission
By Diane Franklin

9 minutes
Jennifer McHugh of Royal Credit Union
Article
December 01, 2021
Leadership That Inspires and Empowers
Leadership That Inspires and Empowers
Leadership That Inspires and Empowers
By Diane Franklin

7 minutes
Elevations Credit Union CEO Gerry Agnes and Board Chair Kate Brown holding Malcolm Baldrige award medal
Article
December 01, 2021
Elevations CU Pursues Audacious Goals
Elevations CU Pursues Audacious Goals
Elevations CU Pursues Audacious Goals
By Pamela Mills-Senn

14 minutes
businessman studies squiggle of complexity drawn on chalkboard
Article
November 30, 2021
Unwinding the COVID-19 Concessions for ‘Secret CECL’
Unwinding the COVID-19 Concessions for ‘Secret CECL’
Unwinding the COVID-19 Concessions for ‘Secret CECL’
By Michael S. Edwards

5 minutes
eye on payments report cover
Whitepaper
November 30, 2021
2021 Eye on Payments
2021 Eye on Payments
2021 Eye on Payments
By PSCU

15 minutes
pawn with king shadow on chessboard
Blog
November 29, 2021
Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential
Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential
Purposeful Talent Development: You’re Looking to Tap Your Team's Hidden Potential
By Jaime Bochantin, Ph.D.

5 minutes
 Laptop with binary computer code and Canada flag on the screen
Article
November 25, 2021
Cybersecurity in Canadian Credit Unions
Cybersecurity in Canadian Credit Unions
Cybersecurity in Canadian Credit Unions
By David Israelson

8 minutes
digital handshake
Blog
November 17, 2021
Winning Employee Buy-In for a Fintech Strategy
Winning Employee Buy-In for a Fintech Strategy
Winning Employee Buy-In for a Fintech Strategy
By Paul Davis

2 minutes
diverse executives with thumbs up
Whitepaper
November 16, 2021
The War for Talent
The War for Talent
The War for Talent
By Charles Shanley

3 minutes
electric car at charging station
Article
November 15, 2021
Lending Perspectives: Have Credit Unions Reached Peak Growth for Auto Loans?
Lending Perspectives: Have Credit Unions Reached Peak Growth for Auto Loans?
Lending Perspectives: Have Credit Unions Reached Peak Growth for Auto Loans?
By Bill Vogeney

5 minutes
illustration of one employee leaving and another coming to chair in office
Article
November 12, 2021
What Can Credit Union Leaders Do to Mitigate ‘The Turnover Tsunami’?
What Can Credit Union Leaders Do to Mitigate ‘The Turnover Tsunami’?
What Can Credit Union Leaders Do to Mitigate ‘The Turnover Tsunami’?
By Lin Grensing-Pophal, SPHR

12 minutes
purple head and pink head with swirly lines between them
Article
November 03, 2021
Developing Empathy Skills to Assist Members
Developing Empathy Skills to Assist Members
Developing Empathy Skills to Assist Members
By Alison Barksdale

5 minutes
diverse team raising arms
Blog
November 01, 2021
Why Community Development & Why CDFI?
Why Community Development & Why CDFI?
Why Community Development & Why CDFI?
By Alison Carr, PHR, CUDE, ICUDE

5 minutes
2021 CUES Outstanding Chief Executive Tom Ryan
Article
November 01, 2021
Creating a Winning Team
Creating a Winning Team
Creating a Winning Team
By Diane Franklin

13 minutes
workers at the top of a utility pole making repairs with digital image of power grid in background
Article
October 29, 2021
Protecting Key Pathways
Protecting Key Pathways
Protecting Key Pathways
By Richard H. Gamble

10 minutes
Andy Saner landing page tile
Podcast
October 27, 2021
How to Better Engage Members at the Critical Moment of Account Opening
How to Better Engage Members at the Critical Moment of Account Opening
How to Better Engage Members at the Critical Moment of Account Opening
By Andy Saner

23:08
scammer in mask and hoodie with phone and laptop
Blog
October 26, 2021
Three Scams for Your Staff to Know About and Help Members Avoid
Three Scams for Your Staff to Know About and Help Members Avoid
Three Scams for Your Staff to Know About and Help Members Avoid
By Laura Lynch

2 minutes
businessman thinking about and comparing two documents
Article
October 14, 2021
CFO Focus: A Tale of Two Models
CFO Focus: A Tale of Two Models
CFO Focus: A Tale of Two Models
By Kylee Wooten

3 minutes
fingerprint and lock in a swirl with woman
Article
October 07, 2021
How to Authenticate New and Existing Members
How to Authenticate New and Existing Members
How to Authenticate New and Existing Members
By Ann Davidson

2 minutes
man in white collared shirt sits on rock in yoga position facing water and sunset
Article
October 05, 2021
HR Answers: 8 Steps to Maintain Well-Being During a Crisis
HR Answers: 8 Steps to Maintain Well-Being During a Crisis
HR Answers: 8 Steps to Maintain Well-Being During a Crisis
By Scott Foster

5 minutes
three arrows all pointing upward at different heights on blue-green wall background
Article
October 01, 2021
Compensation Rises Despite Uncertainty
Compensation Rises Despite Uncertainty
Compensation Rises Despite Uncertainty
By Lin Grensing-Pophal, SPHR

9 minutes
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