Articles

blue and purple digital illustration of a flying butterfly and arrows
Article

Five Hallmarks of Digital Transformation
Five Hallmarks of Digital Transformation
By Jim Burson

9 minutes
banyan tree with extensive roots
Article

Executive Benefits Programs’ Long-Term Success Is Rooted in Good Policy
Executive Benefits Programs’ Long-Term Success Is Rooted in Good Policy
By H. David Wright

4 minutes
hand carefully placing R block on top of tower of letter blocks to complete the word RISK
Article

The Impact of COVID-19 on Risk Management
The Impact of COVID-19 on Risk Management
By Diane Franklin

2 minutes
overhead view of a woman using a chat or instant messaging app on her smartphone
Article

Credit Unions Should Bank on Chat
Credit Unions Should Bank on Chat
By Andreas Suma

4 minutes
executive stacking blocks into a rising graph
Article

Seven Steps Toward a Holistic Financial Fitness Program
Seven Steps Toward a Holistic Financial Fitness Program
By Karnail Kooner, CPC, ChFC, CPFA, QPA, QKA, CRA, CRC

5 minutes
diverse group of women with arms around each other being supportive
Article

Supporting Women Through Every Life Stage
Supporting Women Through Every Life Stage
By Annette Kim

10 minutes
hands balancing pink and blue people figures on equal gender seesaw
Article

Parity in the Boardroom Takes Patience, Planning and Process
Parity in the Boardroom Takes Patience, Planning and Process
By Jennie Boden

4 minutes
Alyssa Guillory of Unity One Credit Union
Article

Holding Women Aloft
Holding Women Aloft
By Pamela Mills-Senn

4 minutes
illustration of six different diverse women standing with hands on their hips
Article

Elevating Female Voices
Elevating Female Voices
By Lena Giakoumopoulos

4 minutes
marijuana plant with white arrow going up
Article

The Biggest Benefits of Responsibly Banking High-Risk Businesses
The Biggest Benefits of Responsibly Banking High-Risk Businesses
By Carmella Murphy

6 minutes
businessman using artificial intelligence interface to analyze operations data
Article

Tech Time: How to Leverage AIOps to Deliver a Personalized and Secure Member Experience
Tech Time: How to Leverage AIOps to Deliver a Personalized and Secure Member Experience
By George Thangadurai

4 minutes
African-American businesswoman wearing glasses using a tablet
Article

Good Governance: A ‘Digital-First’ Director & Officer Questionnaire Process
Good Governance: A ‘Digital-First’ Director & Officer Questionnaire Process
By Adarsh Mantravadi

4 minutes
businesswoman in a boardroom meeting
Article

Board Chair Term Limits and Succession Planning
Board Chair Term Limits and Succession Planning
By Quantum Governance, Rotman School of Management

2 minutes
mindset word wood letters with lightbulb
Article

Lending Perspectives: Adopting a Marginal Pricing Mindset
Lending Perspectives: Adopting a Marginal Pricing Mindset
By Bill Vogeney

5 minutes
person in a saddle holding reins to a horse
Article

From John: Take the Reins of Your Own Learning
From John: Take the Reins of Your Own Learning
By John Pembroke

2 minutes
person in plaid shirt elbow bumps person in gold sweater in pandemic greeting
Article

Inside Marketing: Keeping the Member Experience Golden Throughout the Pandemic
Inside Marketing: Keeping the Member Experience Golden Throughout the Pandemic
By Erica Taylor

3 minutes
two cards in fender bender accident
Article

Why Tracked Collateral Protection Insurance Programs Are Better
Why Tracked Collateral Protection Insurance Programs Are Better
By Charlie Miller

4 minutes
man in mask with trophy and two impostors
Article

Ten Strategies for Overcoming Impostor Syndrome
Ten Strategies for Overcoming Impostor Syndrome
By Valerie Young

5 minutes
customer service ai chatbot concept
Article

CUSO Posh Poised to Produce Better Bots for Credit Unions
CUSO Posh Poised to Produce Better Bots for Credit Unions
By Richard H. Gamble

8 minutes
colorful charts and spreadsheet
Article

CFO Focus: Bet on Your Balance Sheet, Not Interest Rates
CFO Focus: Bet on Your Balance Sheet, Not Interest Rates
By Mike Mitchell

5 minutes
yellow sticky note that says stop comparing yourself on a green desk next to coffee cup and keyboard
Article

NextGen Know-How: Beware of Compare
NextGen Know-How: Beware of Compare
By Laurie Maddalena, MBA, CSP, CPCC

5 minutes
B Corporation slogan better business is balancing profit and purpose
Article

B Corps: Balancing Profit with Purpose
B Corps: Balancing Profit with Purpose
By Art Chamberlain

12 minutes
Windmills in field of yellow flowers under blue sky and fluffy clouds
Article

Canadian Credit Unions Join the Battle Against Climate Change
Canadian Credit Unions Join the Battle Against Climate Change
By Roberta Staley

13 minutes
Laptop with survey checklist on screen
Article

Questions To Help You Assess a Board Portal’s Support, Training and Security Functionality
Questions To Help You Assess a Board Portal’s Support, Training and Security Functionality
By Laura Byrne Paquet

2 minutes
row of pillars
Article

The Seven Pillars of Post-Pandemic Operational Excellence
The Seven Pillars of Post-Pandemic Operational Excellence
By Jesse McGannon

3 minutes
arrows move up and forward on rainbow background
Article

Diversity Insight: CU Pride Moves Forward Despite the Pandemic
Diversity Insight: CU Pride Moves Forward Despite the Pandemic
By Linda Bodie

3 minutes
female executive using hand to stop domino-shaped blocks from falling in sequence
Article

What Do Members of Your Board Need to Know About Risk?
What Do Members of Your Board Need to Know About Risk?
By Dave Wicklund

4 minutes
hand with pen holding a printed resume to review in sunny office
Article

HR Answers: How to Clear the Clutter and Hire Faster Amidst Application Overload
HR Answers: How to Clear the Clutter and Hire Faster Amidst Application Overload
By Kelly Barcelos

4 minutes
CUES managing editor and publisher Theresa Witham
Article

Take Time to Learn
Take Time to Learn
By Theresa Witham

3 minutes
collage of headshots of CUES members and staff who attended Cornell DEI certificate program
Article

Inclusive Climates Rely on Psychological Safety
Inclusive Climates Rely on Psychological Safety
By Lisa Hochgraf

9 minutes