Articles

CUES managing editor and publisher Theresa Witham
Article

Repeating Our Credit Union History?
Repeating Our Credit Union History?
By Theresa Witham

2 minutes
red tie and suit lapel with I Voted button
Article

Balancing Impartiality With Voting
Balancing Impartiality With Voting
By Michael G. Daigneault, CCD, Caitlin Curran Hatch

6 minutes
hand holding credit card with EMV chip and biometric fingerprint scanner with contactless icon
Article

Checkout Choices for Credit and Debit
Checkout Choices for Credit and Debit
By Karen Bankston

11 minutes
diverse group of happy people putting their hands into the center to form a circle
Article

Enthusiasm for Field of Membership Expansion
Enthusiasm for Field of Membership Expansion
By Karen Bankston

14 minutes
Data scientist analyzing projection of data connections and graphs
Article

Data Scientists in the House
Data Scientists in the House
By Richard H. Gamble

2 minutes
virtual lock around GDPR data
Article

On Compliance: Do You Focus on the ‘Art’ or ‘Science’ of GDPR Consent?
On Compliance: Do You Focus on the ‘Art’ or ‘Science’ of GDPR Consent?
By Eric V. Holtzclaw

4 minutes
information flowing into human half of brain and flowing out of digital brain as data points
Article

Tech Time: Machine Learning Transforms Instinct Into Knowledge
Tech Time: Machine Learning Transforms Instinct Into Knowledge
By Alyssa Nolte

4 minutes
businessman in superhero cape overlooking city sunset
Article

Good Governance: Advice From My Hero
Good Governance: Advice From My Hero
By Michael G. Daigneault, CCD

3 minutes
push pins in a map
Article

Underserved Areas Can Include Young, Prime Members
Underserved Areas Can Include Young, Prime Members
By Sam Brownell

3 minutes
white boats in line and a red boat veering off
Article

Canadian Credit Union Boosts Growth by Starting a National Bank 
Canadian Credit Union Boosts Growth by Starting a National Bank 
By Karen Bankston

4 minutes
female marketer creating digital advertising
Article

Inside Marketing: Smarter Digital Ad Buys 
Inside Marketing: Smarter Digital Ad Buys 
By Richard H. Gamble

4 minutes
compass and paper tag labeled CHANGE sitting on old wood
Article

Leadership Matters: 7 Change Management Tips to Dramatically Improve Project Success
Leadership Matters: 7 Change Management Tips to Dramatically Improve Project Success
By Jessica Szewczuk, CPA, CA, CCMP

6 minutes
photo of Salal Credit Union headquarters lobby
Article

Facility Solutions: New Headquarters Development
Facility Solutions: New Headquarters Development
By Paul Seibert CMC

6 minutes
Feet on diving board getting ready to dive
Article

Networking Helps Develop Director Pool
Networking Helps Develop Director Pool
By Dan McGowan, CPA, CMA, CITP,…

4 minutes
gold piggy bank with stack of coins
Article

Lending Perspectives: How Will You Fund Future Loans?
Lending Perspectives: How Will You Fund Future Loans?
By Bill Vogeney

3 minutes
Ambidextrous Businessman working with both hands
Article

Growth or Recession? 4 Ways to Become Ambidextrous
Growth or Recession? 4 Ways to Become Ambidextrous
By John Pembroke

2 minutes
business man holding a glowing white orb with a bar graph inside of it
Article

CFO Focus: Financial Results Up, Confidence in Managing Change Down
CFO Focus: Financial Results Up, Confidence in Managing Change Down
By Ken Levey

4 minutes
man reading book in leather arm chair
Article

NextGen Know-How: 5 Books to Help Elevate Your Culture This Year
NextGen Know-How: 5 Books to Help Elevate Your Culture This Year
By Laurie Maddalena, MBA, CSP, CPCC

3 minutes
compass set on a keyboard
Article

The Latest in the Land of ADA E-Compliance 
The Latest in the Land of ADA E-Compliance 
By Michele L. Yurcich

4 minutes
train car derailed and laying on its side
Article

Field of Membership Dispute Nearly Derails Merger
Field of Membership Dispute Nearly Derails Merger
By Karen Bankston

3 minutes
scissors-cutting-word-costs
Article

Three Cost-Saving Benefits Of An Outsourced Collections Program
Three Cost-Saving Benefits Of An Outsourced Collections Program
By Victoria Penn

3 minutes
green leafy tree branch
Article

International Women’s Day Series: Branching Out with Modern, Personal Experiences, Part 3
International Women’s Day Series: Branching Out with Modern, Personal Experiences, Part 3
By Ted Bilke

5 minutes
group of young generation z members watching their smartphones
Article

PR Insight: Working With Generation Z
PR Insight: Working With Generation Z
By Anna Stanley

3 minutes
man holding blue piggy bank and car keys out car window
Article

Loan Zone: An Analytics-Based Approach to Risk-Based Auto Lending
Loan Zone: An Analytics-Based Approach to Risk-Based Auto Lending
By Suchit Shah, Priyanka Pandya

4 minutes
sick businessman looking at thermometer
Article

HR Answers: Americans Don’t Take Sick Days (But They Also Don’t Always Work at Work)
HR Answers: Americans Don’t Take Sick Days (But They Also Don’t Always Work at Work)
By Jack Skeen, Ph.D.

2 minutes
at symbol over keyboard
Article

Why Email Votes Are Too Risky—and How a Board Portal Can Help
Why Email Votes Are Too Risky—and How a Board Portal Can Help
By Ian Warner

5 minutes
hands holding a red heart over a white wooden background
Article

The ‘Sweet Spot’ of Member Experience
The ‘Sweet Spot’ of Member Experience
By Stephanie Schwenn Sebring

11 minutes
James Sackett on stage after accepting his award
Article

Distinguishing Himself at an Early Age
Distinguishing Himself at an Early Age
By Diane Franklin

9 minutes
hand picking a paper dress shirt with red tie out of a row of paper shirts with blue ties
Article

From Lender to Leader
From Lender to Leader
By Pamela Mills-Senn

7 minutes
shadows of many chess pawns merging to create the image of a queen
Article

Mergers for Market Strength
Mergers for Market Strength
By Vincent Hui

8 minutes